Oracle@ Touch Espresso Machine
Product Details
Web ID: 27007511,008 reviews
Miracle Oracle Touch
We have had an Oracle for 8 years which was very reliable. We have just upgraded to an Oracle Touch and it appears to deliver great coffee too. It has been easy to operate etc and appearance is really good. Based on our years of Breville appliance ownership and the performance of all products we would recommend Breville appliances
Recommends this product
Customer review from breville.com
A Game Changer
The Oracle Touch has changed the way we love coffee for the better. We had an Italian Machine, but the fully automatic machine has taken the stress out of making coffee. Once you put in your personal setting the machine does all the work. The milk is silky even with almond or oat milk. Yes it's expensive, but you save on coffee shop coffees. No regrets.
Recommends this product
Customer review from breville.com
The espresso is fantastic until the break.
Really great coffee but the internal design and location of The component locations are very poor. A critical circuit board is located above the boiler unit, so if the boiler leaks through the probes due to a fault, it will damage your circuit board, resulting in failure.
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Coffee Perfecto !
We had certain problems with our first Oracle Touch coffee machine which was purchased 6 years ago.After considering a major repair we decided to upgrade to a new machine at a very affordable lower price. New one purring nicely thankfully.
Recommends this product
Customer review from breville.com
terrible machine- Don't waste money
My coffee machine broke after 14 uses, and my coffee started tasting like metal. And when i cleaned out the filter there were coffee chunks. super messy don't recommend
Customer review from breville.com
Response from breville.com
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_AU®ion=au&brand=breville with a subject line of BVAUS250521-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 1300 139 798
Waste of money
Total waste of money. There’s apparently a common problem with this machine, was too late for me unfortunately as I already had bought one . The problem occurs when you try and complete a descale cycle which is recommended by manufacturer. The boiler temperature never go back to normal operating temperature and the machine completely stops working. Breville repaired mine 2 times under warranty and when it failed again for the 3rd time (out of warranty). They completely washed their hand off and their only solution when contacted them was to offer me 25% off a new machine!! Do your homework before buying one!! There are much better ones out there for a similar price point
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Love the simplicity of the machine, great coffee
We needed a new coffee machine, delighted we chose this one as it looks good, makes great coffee and loving the simplicity with using it.
Recommends this product
Customer review from breville.com
Breville Oracle touch is a masterful barista with just a little help from me! 😀😀
Great machine! Easy to use. Love being able to have a day in exactly how to make my coffee to my liking! From the correct grind to the yield it produces! Yummo!!
Recommends this product
Customer review from breville.com