SamsoniteOutline Pro Large Spinner Suitcase
Product Details
Web ID: 40863861,210 reviewssorted by Newest
Don’t buy this color!
I purchased this luggage in Stone Grey a few days prior to my flight and I wished I hadn’t! When I got to my destination, I could not believe the condition of it; filthy and scratched up! Seeing it immediately put me in a bad mood. This particular color should be significantly reduced. I’m so glad I refrained from buying an additional piece.
Customer review from macys.com
Response from macys.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Non-Compliant
Most airlines maximum dimensions are 22x14. This bag is 23x15 non compliant with a majority of airlines. Good luck.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Durability
Always love the durability of Samsonite suitcases.
Recommends this product
Customer review from samsonite.com
Poor craftsmanship
I was so excited my luggage arrived today. Unfortunately I took it out of the box, pushed the handle and it came apart. It appears they never placed the 2 screws in on the right side of the handle! Where’s the QA? I ordered another hopefully this one works and arrives before I have to leave!!! Maybe I should have stayed loyal to Tumi??
Customer review from macys.com
Response from macys.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Good hard case bad zipper.
Great hard case but zipper is flawed. The zipper likes to come apart when closing the suitcase.
Recommends this product
Customer review from samsonite.com
Beautiful piece with lots of organization.
Customer review from macys.com
Happy Customer
Samsonite luggage are excellent, reliable and last for a long time
Recommends this product
Customer review from samsonite.com
Disappointed
The first time taking this bag on a flight to Italy and it broke to the point that my clothes got since it was raining. Samsonite says a claim must be made at airport and since I didn't see damage till I was in hotel that was impossible. What's the point of a warranty? Luggage also looks like its been in a battle.
Customer review from macys.com