SONYHT-A3000 3.1ch Soundbar with Dolby Atmos & DTS:X
SONYHT-A3000 3.1ch Soundbar with Dolby Atmos & DTS:X
Product Details
Web ID: 55257799 reviewssorted by Newest
Absolute garbage
Don't waste your money. I had this sound bar for 14 months and it suddenly stopped working. The display said hello but no connection to the TV. Sony only warranties their products for 1 year
Customer review from sony.com
Response from sony.com
Hi Sony 3UCKS, This is not the experience that we want you to have. This isn't normally the case with the HTA3000 soundbar. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure that the software version of the soundbar is up-to-date. You may find this link helpful: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/software/00285642 If you are using cable connection, make sure that it is secured and connected properly. For Bluetooth, pair the soundbar again with the TV. Resetting the soundbar may help resolve the issue: 1. Press HOME. The home menu appears on the TV screen. 2. Select [Setup] - [Advanced Settings] on the home menu. 3. Select [Resetting]. 4. Select the menu item you want to reset. 5. Select [Start]. To cancel resetting Select [Cancel] in step 5. If it is stuck or you cannot perform resetting using the home menu: Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. The settings return to their initial status. Note: By resetting, the link with the optional subwoofer and rear speakers may be lost. In this case, reconnect them by referring to their operating instructions. If still not resolved, the soundbar requires service. Please contact our authorized service center (United Radio Service Inc.) for repair options: https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair In case you further assistance, please send us your case number so we can review your file. Please email the below information to socialsupport@am.sony.com. Name: Username: Model Number: Issue: Telephone Number: Case Number: Sincerely, -Ralph
Not happy
Not happy with the soundbar tried everthing to make it better and was told you need rear speakers. The advertiing was very vague and did not mention rear speakers wee needed.
Customer review from sony.com
Response from sony.com
Hi Gary, thanks for choosing and purchasing our product. We're sorry to hear that you are not happy with your new Sony unit. For enhanced listening, you have options: Our subwoofers (SA-SW3 and SA-SW5) and rear speaker sets (SA-RS3S or SA-RS5) are designed to expand your listening experience—just power them on and they pair automatically with the HTA3000 soundbar. We recommend using the Sound Field Optimization feature to measure the position of each speaker and optimize the sound to your room. This can significantly enhance the audio experience. Please check this link for more details: https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525554.html?search=sound%20field If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
No separate subwoofer needed!
I have been very happy with the amazing sound from my A80K, but decided to expand my movie watching experience with a soundbar. Wow! Just wow! I went with a did-range option , the A-3000. I can’t believe the depth of the bass coming from this soundbar. It’s simply amazing what Sony can do. I’m impressed everytime I open a box woth a Sony item inside. This is no exception. The expansive surround sound truly takes my movie watching to another level. Well done Sony, well done again.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Sony amd bear lover, You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. Thank you for choosing Sony! -Ralph
Ueseless
Losses audio after 10 or 20 minutes, even connected through the toslink only. If you press any button like voice on/off, or sound field, sound returns for some time and then it goes silent again.
Customer review from sony.com
Response from sony.com
Hi Volia Bonilla, We are sorry to hear that you are experiencing issues with your HTA3000. We'd love to troubleshoot the issue and make this a better expearience for you. In the meantime, please make sure that the HT-A3000 has the latest software installed as this will help improve the overall performance of the soundbar. To check on the update, please click on this link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/software/00285642 Changing the connecting cable from your source to the HTA3000 can help improve and isolate the issue that you are having with the HTA3000. You may also try resetting the HTA3000. To reset the HTA3000, please check on this link: https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525239.html May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
A3000
Great Sound meets all standards recommended anybody with small rooms
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Churo415, Great! We're really glad you are enjoying the amazing sound of the soundbar. The HT-A3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thank you for choosing Sony! - Kris
Hard to connect to Sony Briva TV
I cannot locate the HDMI connection on the Sony Bravia TV to connect the HT-A3000? The instructions are opaque. There's no Support phone number to assist me?
Customer review from sony.com
Response from sony.com
Hi Truman Cole, Thank you for choosing Sony! The location of the HDMI port of the HTA3000 is on the left handside on the back of the unit. For more information and to see the diagram of the ports of the HTA3000, please check our operating instructions link: https://www.sony.com/electronics/support/res/manuals/5034/fb032f8a57cc6abfdb1f8ba11cf465f2/50344891M.pdf page 11 May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Sony.com Username: Telephone Number: Model Number: Issue: Regards, Carl
Amazing & Loud!
I’ll admit, I was skeptical about soundbars. I only ever used TV Speakers & didn’t get the hype. I bought this a couple weeks ago as my first taste into better sound quality & I love it! It made the sounds coming out my TV have so much better quality I don’t know if I can ever go back to TV Speakers. I plan on getting the better version (HT-7000) at some point and investing in some subwoofers & rear speakers. All this after I get a new TV of course haha! All in all, if you’re tired of a non bass’s TV sound quality this is amazing to start with!
Recommends this product
Customer review from sony.com
Response from sony.com
Hi MikeEzeOfficial, Fantastic! We are so happy to know your satisfaction with the amazing sound quality, loud sound, and superb performance of our HT-A3000. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. We are looking forward to your future purchase, and thank you so much for choosing Sony! - Romeo
Don't If You Have Pets
Cats can walk across it and turn on stupid sound demos and blast it to 100 by sitting on it. Bad design.
Customer review from sony.com
Response from sony.com
Hello there, Thank you for considering Sony products. We appreciate you taking the time to share your feedback with us regarding the HT-A3000. We sincerely apologize for any inconvenience this issue has caused. We understand how frustrating it must be that cats can inadvertently activate the sound demos and adjust the volume so dramatically. This is certainly not up to the quality standards we strive for, and we take your concerns very seriously. Please be assured that we will forward your comments to our dedicated Sony team for their thorough review as we continue to work diligently to enhance our products. Thank you again for your valuable input and understanding. Best regards, -Fred