Sam EdelmanWomen's Michaela Buckled Flats
Product Details
Web ID: 5327351190 reviewssorted by Newest
Heel logo sucks :(
I LOVE these flats - like I have several colors. That being said, I have two issues with them. 1) There is a serious lack of arch support. Unfortunately this is unavoidable with most flats, but still sucks. 2) The logo on the heel. This is heartbreaking to me because I feel the written out “Sam Edelman” instead of the little logo makes the shoe look so cheap and tacky. My go-to black pair of these flats are well worn, but I am holding out on looking for a replacement in the hopes that the logo changes back.
Customer review from samedelman.com
Response from samedelman.com
We value your feedback on the Michaela Mary Jane Flat and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.samedelman.com/customer-service/contact-us?icid=Footer_Help_ContactUs
Comfortable
Recommends this product
Customer review from macys.com
Comfy, ruined by new logo
These shoes are so cute and comfortable but why did they ruin them with the brand name along the back heel?? I’ve been buying these shoes for 4 years now and have to stop because of that horrible logo addition to the back.
Recommends this product
Customer review from samedelman.com
Response from samedelman.com
We are so sorry that the new design of the Michaela Mary Jane shoes isn't to your liking. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Both classy & casual
I have the soft black leather version, and they’re everything I want in a Mary Jane and more. They didn’t need any breaking in, and it takes a few hours for me to find them uncomfortable to walk in. They’re a great sitting shoe, certainly. I like them with and without dressy socks, and they’re great to style for the office or to wear casually with jeans. Very true to size, and I love the variety of size options available.
Recommends this product
Customer review from samedelman.com
Very Poor Durability
I wanted to absolutely love these (and did for a very short time), but they did not last long at all before looking beat up. I will say they are the very first flat to not give me a blister, which I was super excited about, but... they are not worth the price as I barely made it through one season with them. I take very good care of my shoes and am not hard on them. I only ever wore these to work, with minimal walking, and they did not hold up. I was ready to buy these in every color and I'm so glad I waited.
Customer review from samedelman.com
Response from samedelman.com
Thank you for writing a review for Michaela Mary Jane Flat. We are sorry to hear the shoes did not last as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Sam Edelman Consumer Care Department at https://www.samedelman.com/customer-service/contact-us?icid=Footer_Help_ContactUs or call us at 888-889-9609.Thank you for your review.
Elegant well fitting shoes
Love the fit which is something I struggle with in dressier shoes. The style is simple and elegant. Looks great with wide legged slacks.
Recommends this product
Customer review from macys.com
Stylish but poor quality
We loved these Michaela flats and purchased them in various colors. The leopard print was our favorite, but the fur falls off the shoe. We bought two pairs and same issue with both.
Customer review from samedelman.com
Response from samedelman.com
We value your feedback on the Michaela Mary Jane Flat and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.samedelman.com/customer-service/contact-us?icid=Footer_Help_ContactUs
Super comfortable
Super comfortable! I commute to work and these are perfect for walking.
Customer review from macys.com