Product Details
Web ID: 590961863 reviewssorted by Newest
Shell deep scratches/Inside Very cheap
My last Samsonite set made about 25 international trips over 10 years to the best and worst international airports, held up until finally wheel broke. SO I bought a new teal Samsonite set - 2 check in +1 carry on. Made my First trip - shell of the check in luggage has deep scratches / grooves on arrival. The inside of new Samsonite is also very disappointing very cheap flimsy zippers, Paper thin zipper covers, the straps do not have buckle clasps but a cheap hook feature. For the price I paid for each piece, quality is a poor. A huge drop in quality which Samsonite is known for and as compared my previous Samsonite set. There are many competitors but Samsonite is lightest in weight. I expect more scratches on my return flight. And I’m travelling to two of the best airports in the world known for treating check in with extreme care.
Customer review from macys.com
Response from macys.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Best carry-on
Very nice carry-on. I was able to fit all I needed for a two weeks trip. Very easy to handle. Very late.
Customer review from samsonite.com
Don’t let this light weight fool u…it’s tough!
I like that it meets all size requirements for international travel carry-on. Super light and nimble. Don’t let the light feel fool you, it’s tough and can take the beatings of air travel!
Recommends this product
Customer review from samsonite.com
Samsonite Proxis Carryon
Light and durable. Never goes wrong with Samsonite brand.
Recommends this product
Customer review from macys.com
Product
No Bag Tag with a product of this quality and cost?
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Great carry on!
Great size. Lightweight but seems quite sturdy! Good open spaces for packing.
Recommends this product
Customer review from samsonite.com
Incredible--Love it!
This hardshell suitcase is so light it's unbelievable. I cannot recommend it enough. I gave away my other same-size suitcase which weighed almost 5 lbs. more.
Recommends this product
Customer review from samsonite.com
I do not recommend this bag, for what it costs it is not the quality I expect from Samsonite. The internal fabric is too flimsy; I got a tear on the lining after the first use. I am also a frequent flyer, so I need a sturdy check in bag. After two years, the outside lining is also damaged. I haven't experienced this even on cheaper bags off discount stores. I invested on this bag expecting a long life, as is typical of Samsonite, but this sadly doesn't meet my expectations. Yes, the material is very light, but not sturdy.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.