Product Details
Web ID: 572350112 reviewssorted by Newest
1 trip 2 trip 3 trips nope
It was this or the B&R and I chose this bag and I was satisfied with it at first even though some features needed an update (compression strap is useless).I loved it the first trip I used it and it held up through Asia. I packed it to the gills with clothes only and it held a ton! Second trip through Europe, same thing. One thing to note, the only thing that was ever packed into this bag for both trips was clothing. Nothing more nothing less. It is my opinion that ANY BAG THAT CALLS ITSELF A FREQUENT FLYER BUSINESS CARRY ON SHOULD BE ABLE TO HANDLE CLOTHING. If the bag can be packed and zipped closed with clothes then it should be able to stay closed and handle the FREQUENT TRAVEL. Yesterday I was coming home from my business travel and my 3rd city of the 2nd trip. I noticed the fabric tore away from the locking mechanism. Pretty sad for a bag that is geared to frequent business travelers. I am highly disappointed I did not choose the B&R bag. BAG WAS ONLY CARRIED ON NEVER CHECKED.
Customer review from macys.com
Did not last two trips carried on only
After my second business trip, this bag ripped at the locking mechanism. The zippers are not the same quality zippers of the earlier generation Vic luggage. The material seems much thinner. I’ve taken the bag on two business trips and I noticed the nylon rip away from the lock mechanism. The bag was never checked and I’ve only ever packed clothing in the bag. IMO if a bag zips it should hold and this bag did not. Sadly I cannot return the bag so I am hoping that victorinox will replace it and not just fix it. I’m a long time victorinox customer but this is absolutely the last one I will buy. I am shocked at the quality of this bag and how it hasn’t held up after two trips. It also needs an updated compression panel. The straps are kind of useless and archaic.
Customer review from victorinox.com
Response from victorinox.com
Dear Customer, Thank you for choosing Victorinox. We value your feedback and are sorry to hear that you are experiencing issues with your piece of luggage. We have previously worked with you to explore possible solutions, and we would like to reconnect to determine whether there is any additional assistance we can provide. Your satisfaction is very important to us, and our Customer Service team remains available to help address your concerns. You can reach us Monday through Friday, from 9:00 AM to 5:00 PM EST, at 1-800-442-2706. We appreciate your patience and understanding, and we look forward to assisting you. Sincerely, Victorinox Customer Service
Overall, great luggage!
This carry on is amazing! For starters, the wheels are so quiet and smooth! It has the 4 wheels and very easy to control and manuever. The handle pulls up smooth & is adjustable in height. I love the built in laundry bag. And built in lock. I have only used it once but can’t wait for future travels with it!
Customer review from victorinox.com
Five star suitcase
Great suitcase, nice color.
Recommends this product
Customer review from macys.com
Love Victorinox Carry-on bag
This is my 2nd Victorinox carry-on bag. I bought the 1st one over 15 years ago before the lifetime warranty was in place and the handle was somewhat bent and damaged from airline handling and so it's harder to pull it up and down. So, I have decided to get a new one with the updated spinner design instead of 2 wheels roller. I have been a fan of Victorinox and so far I am loving the look and function of the new one. Hopefully the longevity is also good. The major reason I decide to buy Victorinox again is because of the lifetime warranty that Victorinox introduced which is important to me after how I experienced the airline damaged my carry-on and want to invest in something that will offer the repair if I experience it again.
Recommends this product
An amazing upscale suitcase.
The nicest suitcase. So many great pockets and features with excellent quality material and even hidden mini tweezers in the back of it. I would buy this brand in the future for sure. Looks very professional and upscale! Rolls like a charm. Fits so much. 10/10!
Customer review from victorinox.com
So much space and easy to maneuver
So much space in this suitcase! The main compartment is very deep and I could fit so many packing cubes in it. The other flap that holds the more dress/business wear is easy to unfold and load up! It wheels around really easy and I like that I could fit my backpack over the handle as I was rolling it. I will say the back does scuff up. I thought I could get it out with a wet towel but it's there to stay. The cloth material is a little more business looking, but I prefer a hardshell case. Overall it's a great suitcase that I'll be using on business trips! This product was gifted to me in exchange for my honest review.
Customer review from victorinox.com
Beat carry-on
This carry-on is a game changer. The wheels are amazing and flow so easily on just about any surface. I love how sturdy the telescopic handle is as well as the storage space. You wouldn't think you would get excited about a suitcase until you use this one. The Victorinox reputation and peace of mind on warranty helped seal the deal with me on buying this.
Recommends this product
Customer review from victorinox.com