SONYBravia 5 98" Mini LED 4K HDR Google TV (2025)
SONYBravia 5 98" Mini LED 4K HDR Google TV (2025)
Product Details
Web ID: 569816716 reviewssorted by Newest
Great TV
Bought this 3 weeks ago and TV looks great, we use it to watch Movies, Football and regular Television and the picture looks wonderful. Set up is a pain but got through it and love it
Customer review from sony.com
Response from sony.com
Hi CRSU, It brings us great satisfaction to hear that your BRAVIA 5 is providing such a wonderful picture for your movies, football, and daily viewing. While we understand the setup took a bit of effort, we are delighted that you are now loving the results of your new TV. We really appreciate you being part of the Sony family. Regards, Dominick
Awesome!!!
Received as a gift!! And love the quality of the picture
Recommends this product
Customer review from sony.com
Response from sony.com
Thank You for the Fantastic Review, Willow1003! We are absolutely thrilled to hear that your new K-65XR50C television was a gift and that you are enjoying it so much! It is incredibly rewarding to know that the quality of the picture is making such a positive impression. We put a tremendous amount of effort into delivering the clear, vibrant, and stunning images you expect from a premium Sony TV, and we are delighted that it shines through in your viewing experience. Thank you again for sharing your feedback and for making Sony a part of your home! Best regards, Gus, Sony Social Media Team
AMAZING TELEVISION......PATHETIC REMOTE CONTROL
This tv is unbelievable. Everything about it is perfect....with the exception of the worthless, TINY remote control. This is a $6500 Sony 98'' television. This remote is simply unacceptable. I immediately ordered a new universal Sony remote with backlit buttons and a numeric keypad and play/pause/rewind/fast forward options.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi NautilusPIMP, We are elated to hear that you find your 98-inch Sony BRAVIA 5 "unbelievable" and that everything about the TV itself is perfect, leading to a five-star rating! We are thrilled that the TV's performance and quality are truly outstanding. However, we sincerely apologize that the included remote control was disappointing. We appreciate you sharing your detailed and honest feedback about the size, lack of backlighting, and missing dedicated keys. We have noted your comments and will certainly be sharing your concerns about the included remote with our Product Development Team for their review and consideration in future accessory designs. Thank you for choosing Sony! Regards, Dominick
Good TV but only lapse is can't connect Hard Drive
It's a good TV with good technology but the only thing is that I cannot connect my external hard drive with this TV as I have seen that because of some power output this TV doesn't supports external hard disk.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Vaibs67, It's great to hear that you find the Sony BRAVIA 5 to be an excellent TV with good technology, and we sincerely appreciate you taking the time to leave a 4-star review! We also want to address your concern regarding the external hard drive immediately. We apologize for any confusion, but we are happy to confirm that the BRAVIA 5 absolutely supports external hard drives for media playback! It sounds like the issue you encountered may be related to the drive's formatting or its power draw exceeding the USB port's output. For future reference, the BRAVIA 5 officially supports external hard drives that use the following specifications: Supported File Systems: FAT32, exFAT, and NTFS Maximum Drive Size: FAT32: Up to 2TB exFAT and NTFS: Up to 32TB If your current external hard drive is formatted outside of these systems or exceeds the size limits, that would explain the connection issue. For a full breakdown of compatible hard drive requirements and additional troubleshooting steps, you can visit: https://www.sony.com/electronics/support/articles/00148248 We hope this clarifies the situation and helps you get your hard drive connected so you can enjoy all your media! Thanks for choosing Sony! Regards, Dominick
Well, if only it worked
Took an hour or so to have it set up on TV stand. Plugged it in and it powered up. Only problem was the remote and the TV didn't recognize each other so all I had was a $1000 nothing in the room. Called the retailer PC Ricardsxand was transferred four times before getting to speak with someone. No service available today or tomorrow. I asked him to overnight a new remote and he said he'd get back to me. Four hours later I'm still waiting. My suggestion, don't purchase from PC Richard's.
Customer review from sony.com
Response from sony.com
Hello Mr Rob, Thank you for considering Sony products. We sincerely apologize for the frustrating experience you’ve had with setting up your K-55XR50 TV and the issues with the remote and TV recognition. We also apologize for the inconvenience you experienced with the dealer and the delays in getting the support and replacement remote you needed. This is certainly not up to the quality standards we strive for. We appreciate you taking the time to share your feedback. Please rest assured that we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products and service. Best regards, -Fred
Crisp and vibrant
This was the easiest tv to unpack and assemble. So thin and lightweight. The tv leg/mount installation was a breeze. You literally snap it into place. It feels extremely sturdy. Connecting and logging into all the streaming services was simple. The picture quality is crisp and vibrant. The sound is very clear even without a soundbar connected. There are a lot of smart features and so many ways to customize the tv to your liking.
Customer review from sony.com
Response from sony.com
Hi Oomzmurryoo_450, thank you so much for your fantastic 5-star review of the Sony BRAVIA 5! We're really happy to hear how easy you found the setup, and that you're loving the thin, sturdy design. It's wonderful that you're enjoying the crisp picture, clear sound, and all the smart features. Your detailed feedback truly makes our day and confirms we're delivering the exceptional experience we aim for. Thanks for choosing Sony! Best regards, -Dominick
Rich colors and smooth user experience
Wow, truly amazed by this television. Very slim and the colors are so rich. The user interface is so smooth and responsive. The remote is solid and does not feel cheap. No need for a sound bar, the sound from the TV itself is great! 5 stars all around!
Customer review from sony.com
Response from sony.com
Hi Deniseinla_4984, We are absolutely thrilled to receive your fantastic 5-star review for the K55XR50! It's wonderful to hear that you are truly amazed by this television and that it's exceeding your expectations across the board. We're particularly delighted that you've noticed the very slim design, the rich colors, and the smooth and responsive user interface. We put a great deal of effort into ensuring our BRAVIA TVs deliver an immersive visual experience with intuitive navigation. Your comments about the sound from the TV are music to our ears! We design our TVs with advanced audio technologies to provide powerful and clear sound directly from the set, so it's rewarding to hear that it's making such a positive impact on your viewing experience. Thank you so much for choosing Sony. We hope you continue to enjoy your K55XR50 for years to come! DiegoV, Sony North America Customer Support
So Far So Good, Kinda
The TV seems to be fine, BUT THE REMOTE DID NOT WORK RIGHT OUT OF THE BOX. For EVERY Click to progress thru set-up/passwords I had to remove the batteries and click, remove batteries and click………. After 1,000 clicks I kinda go it to a point of working
Customer review from sony.com
Response from sony.com
Hi RandyW, We are sorry for the trouble you experienced with the remote during setup, though we are glad to hear it is now working. We recommend checking for a TV firmware update to ensure the Bluetooth connection remains stable and prevents this from happening again. If the remote begins to act up or lag in the future, please contact one of our technicians so we can help you further: https://us.esupport.sony.com/support/s/support-contact?language=en_US Thanks for choosing Sony. Best regards, Eliab