LGOLED48C5PUA 48" 4K UHD OLED evo C5 Smart TV
LGOLED48C5PUA 48" 4K UHD OLED evo C5 Smart TV
Product Details
Web ID: 56850001,564 reviewssorted by Newest
Wont stay fixed
Purchased the tv (42 inch) around 8/01 and around 9/14 it breaks. They Need 7 to 10 business days for the part plus appointment. It finally gets fixed on 10/2. It is now one week later on 10/8 and it breaks again and again needs 7 to 10 business days for part plus appointment which I’m guessing is going to take another half month total to fix. Am I enjoying my tv? It’s been broken most of the time. Am I confident it’s going to be fixed? I’m on my third screen and I’ve only had it for a couple months. Would I recommend? Not really. This is my first LG. I never had issues with my cheap non LG tv, that thing lasted a decade.
Customer review from lg.com
Response from lg.com
Hi, Eric. Thank you for taking the time to share your review regarding your LG OLED42C5PUA TV. We acknowledge your feedback concerning the recent service history and downtime, placing strong emphasis on your experience to ensure your home entertainment system performs with the exceptional reliability you deserve. We are fully committed to earning back your confidence and providing a lasting solution for your display. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James
GOOD
It is good size for a living room, handles light very well.Wish the stand was better but overall it is good, I would recommend.
Customer review from lg.com/uk
Great Viewing
Excellent clarity and color saturation. The picture really pops.
Customer review from lg.com
Response from lg.com
Hello! Thank you for showing some love to your LG OLED TV. We are beyond pumped to hear that the stunning clarity and vibrant colors are making your favorite visuals truly pop off the screen! For any future assistance, feel free to reach out to @LGUSSupport. ^James
Fantastic service and quality product
Excellent picture quality, great price and service from LG highly recommend
Customer review from lg.com/uk
Not another cent from me LG
Will never buy another LG product. Let me count the ways …. Known issues are never fixed. 1.) blank screens frequently requiring unplugging and counting to 60. 2.) Ethernet doesn’t work reliably . Search either of these on google. . Common problem without actual answers in the updates. 3.) I know I didn’t contact support .. but seriously they’re known issues that they haven’t fixed yet. So what would support offer ? As well why should support need to be involved to turn on the device and begin using . It seriously should be ZERO hassle outside of pressing the power button .
Customer review from lg.com
Response from lg.com
Hello. Thank you for taking the time to share your feedback regarding your LG OLED65C5PUA OLED TV. We hear your thoughts regarding the functionality of your TV, and we want to ensure you have a seamless viewing experience every time you power on your display. For display performance, you can review troubleshooting steps for screen restoration at https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944?srsltid=AU7gw4XHFV05AVbqwl-q16ipUTwhcwMzztmrWKw-fDLhAgrdwW3KFJtf. To help stabilize network connectivity, try restarting your home router and checking for any available TV software updates, or visit our internet troubleshooting guide at https://www.lg.com/us/support/help-library/lg-tv-how-to-fix-internet-connection-issues--20155140875834?srsltid=AU7gw4VQ8NjTGCuZXbict2zV7lstKS0hMQ577BtZt4B0XVPAFBrDzBSS. We value your perspective on reaching out to customer care, and we remain dedicated to providing hassle-free support for your setup. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with you unit. ^James
Color issues
Keep having issues with the color I am on my 3rd service call in less than a year and it is still not fixed
Customer review from lg.com
Response from lg.com
Hi. Thank you for taking the time to share your review regarding your LG OLED65C5PUA TV. We appreciate your feedback about the picture color issue you are experiencing and value the opportunity to help make things right. As a quick troubleshooting step, you can adjust the Color and Tint settings in the Picture menu or reset the picture settings to default, and you can find additional guidance at https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-abnormal-picture-color-screen-displayed-in-blue-or-red--20154860114156?srsltid=AU7gw4Up6Xa6k8o2zcdaIOXOaB7U1HsOwOaDpxMIourInB88sKQYRlR2 We recognize how important a seamless repair experience is, and we are fully dedicated to supporting you through every step of getting your TV properly restored to optimal performance. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Excellent value for money
Outstanding picture quality, great sound and very easy to use. Excellent value for money and easy to set up and use. Highly recommend
Customer review from lg.com/uk
Happy Viewing
An upgrade from the LG 55B8LC and what an upgrade. The 55B8 is a great set but I gave it to a relative and bought the 5C as a replacement. Not only was the screen brighter but the colours were very realistic in Filmaker mode and required no adjustment. I am delighted by the overall quality of the set and look forward to many happy viewing years.
Customer review from lg.com/uk