LGSC9S Sound Bar & Subwoofer for OLED evo C Series TVs
LGSC9S Sound Bar & Subwoofer for OLED evo C Series TVs
Product Details
Web ID: 5453896172 reviewssorted by Newest
Wifi connection
Unable to connect to wifi. Went through LG help desk and issue could not be resolved.
Customer review from lg.com/ca
Response from lg.com/ca
Hi Ronald, thanks for bringing this to our attention. We understand how disappointing it must be to go through troubleshooting with our Help Desk and still be unable to connect your LG SC9S Soundbar to Wi-Fi. Since you have already worked through the available support steps, here are a couple of additional things you can try. First, clear the soundbar’s network settings by pressing and holding the Wi-Fi button on the top of the soundbar until you hear the audible signal and the LEDs flash white. During the pairing process, it may also help to temporarily disable your router’s 5 GHz band so that your phone and soundbar are connecting through the 2.4 GHz network, then open the LG Sound Bar app and try setting up the connection again. If these steps still do not resolve the Wi-Fi connection issue, we would appreciate the opportunity to take a closer look and see what additional assistance may be available. Our LG CareQ Team is available through https://www.lg.com/ca_en/support/contact-us/ with your model and serial numbers and proof of purchase handy, reference no. CNN260929800900, and we will be happy to assist further.
Surround speakers are discontinued
Purchased and tried to complete the system with surround speakers but the are discontinued.
Customer review from lg.com
Response from lg.com
Hi, Daniel! Thank you for taking the time to share your feedback regarding your LG SC9S Soundbar. We completely understand how valuable a full surround sound setup is for creating an immersive audio environment in your home, and we truly appreciate your interest in expanding your system. While specific accessory models may occasionally be retired as technology evolves, we remain dedicated to helping you get the absolute best sound performance out of your setup. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist. ^James
Beware remote.
I really wanted this to work with my 55inch C class tv, It worked well and sounded OK, BUT the sound could only be controlled with the supplied remote and not the TV remote. Yes I did follow all the instructions. Do check that your sound bar will work on the tv remote before you buy it. Sorry it's a poor review .
Customer review from lg.com
Response from lg.com
Hi there, and thank you for sharing your feedback. It is disappointing to learn about the issue you’ve encountered with your LG C Series Sound Bar SC9S. We would like to look into this immediately to find the best solution for you. Please contact us at lgau.socialmedia@lge.com and we will be in touch. Ensure your Review ID (1226425836) is in the subject line. We are here to help!
LG SC9S Soundbar
The SC9S soundbar connects seamlessly to the OLED65 TV and behaves as one via the remote control. The aesthetic matches very well with the TV on the wall mount. It produces a remarkably vivid audio experience.
Customer review from lg.com/sg
SC9S Soundbar
Very nice sound Bar. Looks good. Sound quality is good as well. Bought this unit to pair with my LG TV to improve sound. PS5 sounds great. Very confusing trying to set up. Unable to use App as I don't have a router to connect to. Sound tuning is very confusing as well, trying to understand the blinking light sequence.
Recommends this product
Customer review from lg.com
Fantastic
Fabulous set. Especially as it's price now dropped a lot. Using it with G5 oled and in wow orchestra mode it's incredible. Good base, one of the clearest dialogues ever heard and very good scene positioning. Code screen made of LEDs isn't for everyone but in my case it works great as I don't like flashy screens interrupting viewing.
Customer review from lg.com/uk
Good quality
Good value of the money, and perfect performance. Nice style with the tv
Customer review from lg.com/uk
Great sound! Quick install too!
Very easy to setup with an LG OLED tv. The sound is very good.
Customer review from lg.com/ca
Response from lg.com/ca
Hello! Thank you so much for the fantastic review! We are thrilled to hear that you love the sound quality of your new LG SC9S and that it paired so quickly and seamlessly with your LG OLED TV. Enjoy your upgraded home entertainment experience! If you ever have any questions or need tips to get the absolute most out of your audio settings, please feel free to reach out to our support team. Thank you for choosing LG! Life's Good! https://www.lg.com/ca_en/support/contact-us/