Maxi-CosiZelia™2 Luxe 5 in 1 Modular Travel System
Product Details
Web ID: 5222446113 reviewssorted by Newest
The car seat shade always come apart, the carriage seat belt damaged on the first use, the car seat adapter are aways out of stock on the website… overall not happy with the quality for the price we paid.. very disappointed
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for your review. We are sorry to hear you had trouble with your car seat canopy and the restraint straps becoming damaged with the first use. These are not things we expect to hear. Please feel free to reach out to our Consumer Care Team at 1-800-544-1108, or by email at support@djgusa.com, so we can see how we can assist you with your Travel System.
Great Features, But the Frame Could Be More Rigid
The Maxi-Cosi Zelia2 Luxe is stylish, comfortable, and very convenient with its versatile design. The stroller rides smoothly, and the car seat is easy to install and transfer. While it appears to meet safety standards and feels safe to use, it doesn't feel particularly sturdy there is noticeable play in the frame joints, causing the stroller to sway side to side when moderate lateral pressure is applied. Overall, it's a good travel system with great features, but I wish the frame felt more rigid and solid.
Recommends this product
Not as expected
The bassinet/seat of the stroller is very poor quality
Customer review from macys.com
Worst purchase as a new mom
The biggest disappointment ever! This was my Mother’s Day gift before my little one arrived. I was so excited and we splurged with the money we had saved up. Within 3 weeks the canopy on the car seat was completely broken. We tried to repair it but to no avail. The fabric is cheap and has a ton of holes. The base is total garbage and flops around no matter how much you tighten it. The stroller is the only part I like and even that is cumbersome. If there was a way to recoup even half of what we paid just so I can get something else that would be great.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing this — after saving up, splurging, and receiving it as a Mother’s Day gift, you deserved a travel system that felt reliable and well‑made, not one that left you disappointed within weeks. A broken canopy, fabric developing holes, a base that won’t stay secure, and a stroller that feels cumbersome is absolutely not the experience we want for any family. We’d really like to review your full set and understand what happened. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can go over support or replacement options.
Amazing travel system
I bought this for my son and I absolutely love it. Not only me but my husband are so happy we got the travel system.
Recommends this product
Customer review from doreljuvenile-maxicosi
Still going strong!
We've now had this travel system for almost two years, and I can now say that I would recommend this to anyone who doesn't have unlimited money to spend on the overpriced, trendy brands. Both the car seat and stroller are durable, easy to use, and lightweight. The only complaint I have is that the canopy on the car seat doesn't come forward quite as much as the canopy on the bassinet, but that wasn't a huge deal. I love that the bassinet converts to a toddler seat, and converting it is super easy and quick. You can also choose to elevate the back of the bassinet slightly, and if you have a baby that doesn't like to lie flat that's really helpful. I can put the stroller away with one hand, and I have no issues getting it in and out of our car on my own.
Recommends this product
Customer review from doreljuvenile-maxicosi
Rip in the carseat cover
Hi, a family member bought our Maxi Cosi Travel System through our babylist registry and i just received it today and the carseat cover has a hole in it is there a way to receive a new cover or do i need to send the whole package back to receive another? I do love it, but im super bummed there is a hole. Thank you.
Recommends this product
Customer review from doreljuvenile-maxicosi
Do not buy!
Horrible material! Broke a month in . Would not recommend
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for your review. We are sorry to hear your product broke within only a month and this is not something we would expect to hear. Our Consumer Care Team would be happy to see how we can help! Please reach out to us at 1-800-544-1108, or via email at support@djgusa.com, with your model information so we can see how we can assist you!