Gerson Company2 Pc. Decorative Mailbox Set

Shipment was cancelled twice

I initially purchased the item, but it was cancelled for no reason. I put a 2nd order in and waited a week with no status update. The website just said the item was being processed for a whole week. I reached out to customer service which told me the item was being shipped. I asked them the next day for a tracking number and they said the shipment was being returned with no specific reason. The customer rep’s only advice was to reorder and they will price match the original order. I was already paying full price for the item. So no help from customer service to try and make my experience better. They just said to try buying it again. What a waste of time. Now I have to wait for my refund a second time. Not going to waste my time with a third purchase. Going to take my business elsewhere.