Product Details
Web ID: 481923542 reviewssorted by Newest
Great Stroller, Unsafe Car Seat
The stroller is great, smooth and easy to fold. But the car seat is poorly made. The latch that releases it from the base broke after a few uses, and I couldn’t get my baby out of the car. On top of that, the foam inside the seat started separating. That’s not safe, and definitely not the quality I expected
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thanks for your review! We're sorry to hear about the abundance of issues you've experienced with your car seat, especially after a short tenure. We pride ourselves on sustainability and longevity, so needless to say we're disheartened that your car seat fell significantly short of this. Please contact our Consumer Care team at 800-544-1108 and we'll address these issues accordingly.
No car seat instructions??
There are no instructions for the newborn car seat inserts. Do we remove them? If so when?? This is a huge safety concern. Also, the stroller feels very cheap. The handle bar is bent and it’s a very bumpy ride for baby. I would not recommend this stroller.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thanks for your detailed review! We would like to express our sincerest apologies for the abundance of issues you've encountered with your travel system. Please contact our Consumer Care Team at 800-544-1108 and we'll address the matter accordingly.
For the most part we dig it! For the price.
Only reason I have a 3/5 is because the latch broke after folding it maybe two or three times. The latch itself is plastic and very fragile so you have to keep an eye on it when you fold the stroller so it doesn't accidentally bend inwards. A very poor design there. Other than that, it's been great! It took our little one about 6 weeks to get used to car seats/stroller, but now she loves napping in it a little too much and seems generally very comfortable.
Recommends this product
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thanks for your fair and objective review! We love the fact that it's comfy and cozy for your little one. However, we are disheartened to hear the latch broke, especially after a short tenure. Please contact our Consumer Care team at 800-544-1108 and we'll address this issue accordingly.
Harness not secured for Maxi Cosi Gia model
Gia Model stroller not safe. I have had several stroller over the years with my children but now as a grandmother, I have to say this stroller stresses me out. There is no safety clasp on the harness to secure the child in the stroller. The toddlers can easily get out from the straps and lean all the way towards the front which can cause the child to tip the stroller and fall on their face/head. I called to ask about ordering something to secure the harness but there is nothing available or any remedy suggested. I would NOT recommend this stroller to anyone who cares about their child's safety.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thanks for your candid review! We would like to express our sincerest apologies for the stroller's inability to secure the child. We are empathetic towards your sentiments, and we would love an opportunity to make right. Please contact our Consumer Care Team at 800-544-1108 and we'll address these issues with the appropriate care they deserve.
Thoroughly impressed
Super cushy for baby. Looks really nice. Car seat is lightweight. Stroller feels durable. Stroller is easy to take on a variety of different terrains.
Customer review from doreljuvenile-maxicosi
Solid travel system with room for improvements
This product worked great in a travel/airport setting, however, the 3 wheel system really didn't allow for running.
Customer review from doreljuvenile-maxicosi
Nice travel system
CAR SEAT The car seat felt not very sturdy and it was pretty tricky to install. It was very very difficult to pull it off from the base, and more if the baby was in it or you just can use one hand, the button to release it was very hard. It was very modern, with nice colors and the fabric was very soft and cushiony. I liked very much that it was light weighed and that it came with adapters for the stroller, a newborn insert, and a cute hood. I miss the base to have an additional support leg and that the car seat was able to tilt. STROLLER This stroller is perfect for runners (the 3 wheels, the ability to roll over steps or obstacles, the bottle holder and a great suspension make it perfect for them) or people that travel frequently (it's very light and easy to fold quickly). I love how easy it to drive is, you can even turn or drive it with only one hand with no effort needed. The fabric felt amazing, easy to clean, and very cushiony and comfy for the baby. The break and suspension system works amazingly. The wheels are nicely sized. I love that included a cup/bottle holder, a pocket, and a rubber handle. The harness was sturdy enough for babies not to 'free theirselves' and it was protected with cushions. The basket is big enough to carry extra items or baby gear. Sometimes I noticed that the front wheel turned and sort of blocked the forward progress (this happened to me on the grass). It comes with a hood. I didn't like very much the reclining system, it was sorta old fashion.
Customer review from doreljuvenile-maxicosi
Ok, but some issues
Loved that this was a package. Initially love it. Easy to use. However, after 5 months of use it’s less than spectacular. While the cover on the car seat is washable , which is great, it is super irritating that the cover keeps coming off ( think like a too small fitted sheet on a bed). When I try to tuck it back on/in, can’t. And when I put my son in the seat, the cover comes off more so that the styrofoam is exposed. In addition, the canopy ALWAYS comes out of the holder and doesn’t work as it should. Super irritating. The stroller is nice ; love the three wheel design and its suspension but not a huge fan in how it folds. You pull on a loops by the buckle but then you better watch out and better have good arm strength to pull up as well so you don’t scrape the handle when folding. The same goes not unfold. Not the ‘easier’ or smoothest. The combo does its job but would have there are some serious flaws w design/use ability.
Customer review from doreljuvenile-maxicosi