Good with a few flaws

The zipper pulls are not aligned with the pull direction. I don’t know how to describe it - it’s awkward to pull effectively. Also, the main handle is a little difficult to move up and down. It seems to stick then not click in the next position. Not broken, just not effective or easy. Not what I normally expect with Hartmann.

Yes

Excellent

I am not able to unlock the lock, even though I follow all the instructions by the manufacturer. I’m very dissatisfied and plan on returning it.

Defective Handle. Difficulty with it up and down

Quality does not compare to Hartman products. Handle was very difficult going up and down. I took it on one flight and was embarrassed when the handle wouldn’t go down and I had to get it in the overhead compartment.

Overnight bag on wheels, wrong dimensions shown

It is tiny, measurements are wrong. I think they took outside measurements, including outer portions of the wheels. Ribs of the suitcase frame significantly protrude into the luggage rendering that side almost entirely unusable for larger clothing items that will not lay flat. Hard shell feels somewhat flimsy, and I do not see how it can survive a check-in experience intact. Cell phone connection is a great idea but there is nothing to hang or attach your cell phone to, so it just hangs in the wind? The handle does not retract smoothly at all, constantly snags coming out. Overall, it looks beautiful but not functional at all. Works like an overnight bag on wheels.

Not a standard Carry On size - TOO SMALL

It's a nice carry on, BUT it's very small - very! I would gamble to say the measurements they provided on their site are incorrect. I didn't even consider keeping it as soon as I opened the box - I returned the piece and purchased an Away carry on.