CFP301 Dual Brew Pro Coffee Maker
Product Details
Web ID: 4421270Ratings & Reviews
13 customer images
Worst purchase
I bought this not even 12 months ago and I am on my second one. Had to deal with return and get a refurbished replacement and it is still not functioning properly. Digital always malfunctions . Can’t get a full cup of coffee Worst peace of a coffee marker i have ever purchased. Accessories are nice and that is all about it
Customer review from Shark Ninja
Response from Shark Ninja
Hello, Thank you for taking the time to leave a review. We understand your Ninja Dual Brew has caused a lot of frustration in such a short time, and we're here to help. We'll make sure your feedback reaches the appropriate teams for consideration in future product planning. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-520-7816. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen
Next Level!! 5 Star Products
I bought my Ninja® DualBrew Pro Specialty Coffee System about 3 years ago and this system takes your coffee making to the next level. Not only can you do a pot of coffee but you can do single cups. It uses a completely separate water route in case you just want hot water or to make a cup of tea. There for your water never crosses paths with the same lines of water that pump out your coffee.
Recommends this product
Customer review from Shark Ninja
C
great coffee maker!
Recommends this product
Customer review from macys.com
Unable to purchase a replacement reservoirs
The machine is fantastic, best coffee maker we have had, and we have tried many. My only issue is that the reservoir that came with our machine must have been a defect as it cracked and crumbled on the corner. My husband temporarily fixed it, but we have not been able to find a replacement.
Recommends this product
Customer review from Shark Ninja
Response from Shark Ninja
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your water reservoir. Please reach out to our team by phone at 1-855-520-7816, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Coffee Grinds in my cup is not a good start
I just bought this and have gone through 5 coffee pods due to coffee grinds in my cup. Definitely not keeping this terrible machine.
Customer review from Shark Ninja
Response from Shark Ninja
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Ninja DualBrew, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen
Stepped up my coffee game
Not just an average coffee maker. I am hooked on the ice coffee option in the hot weather. It is easy to use
Customer review from macys.com
Will melt your counter and cause a fire.
I’ve had this coffee pot for a year now. Started having issues with it leaking out the full carafe of water on my counter. Then today I go to move it to clean under it and noticed it had burned and melted my counter. Thank god I saw it when I did. The counter was still hot.
Customer review from Shark Ninja
Response from Shark Ninja
Hello, Thank you for taking the time to provide your feedback. We’re disappointed to learn about the experience you've encountered with your DualBrew Pro Specialty Coffee System, where it burned and melted your counter. We understand your concern, and we want to help get this sorted out for you. For further assistance, we recommend contacting us at 1- 800-365-0135 to speak to our customer care team. Kind regards, Ninja Kitchen
I'm a big ninja fan but I've had a few coffee makers now and they simply don't last
Customer review from Shark Ninja
Response from Shark Ninja
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja Coffee Maker. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen