Prestige 9900 Toothbrush

$379.99
Color:Pink
Low Stock
Offers & Perks

Product Details

Web ID: 5553141

What It Is

A brush that learns and adapts to how you brush, for your most complete clean yet. Philips Sonicare 9900 Prestige with SenseIQ technology is our most advanced electric toothbrush. Sensing your every move and adapting to your needs in real time for exceptional care. As you brush, pressure, motion, coverage and more are monitored up to 100 times per second. The brush then adapts automatically in real time for advanced teeth and gum care. BrushSync mode-pairing & replacement reminders automatically sync your brush head to the optimal brushing mode and alert you when it's time to replace your brush head for the best results.
  • What It Does

    SenseIQ technology senses, adapts and cares for your teeth Removes up to 20x more plaque than a manual toothbrush Up to 15x healthier gums in 6 weeks vs. a manual toothbrush Seamless one-touch control with touch-interface design Sleek and compact with premium leatherette travel case with USB charging
  • Features

    • Allure Best of Beauty Award Winner 2025
    • Includes 1 Connected Sonicare Prestige toothbrush handle with SenseIQ, 1 Premium All-in-One brush head, 1 frosted charging stand, 1 Prestige travel case
    • 2 year limited warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Wipe clean with a dry cloth
    • Imported
    • Warranty Information
  • Shipping & Returns

    • This item may not be shipped to P.O. boxes or Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-777-0000 for free shipping information.
    • You may return this item directly to the third-party seller or visit a Bloomingdale's store for assistance with shipping the return on your behalf. Most refunds are processed within 3-10 business days.
    • Returned merchandise must be in the same condition as when you received it (unused, unworn, undamaged) and must include all tags and original packaging.
    For complete details related to this item, visit our FAQ.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Bloomingdale's at 1-800-777-0000 or click here to report online.

Ratings & Reviews

Here's what customers think
  • Many customers report a thorough and effective cleaning experience.
  • The accompanying app offers guidance and tracking for brushing habits, though some customers find it inconsistent or unnecessary.
  • The product features a sleek design, comfortable handling, and a convenient travel case with charging capabilities.
  • Some reviewers experienced durability issues, with the brush head connection becoming loose over time.
  • Customers have mixed opinions on the vibration intensity and noise level.
AI-generated summary from 587 customers reviews.

4.4/5

595 star ratings & reviews

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595 reviewssorted by Newest

Augie D
24 days ago
Incentivized review
Date of use:2026-07-20

Expencive, but WELL worth it.

I have been using Philips electric toothbrushes for over 40 years. The Prestige 9900 HX9900 is an amazing upgrade for brushing your teeth, as long as the app syncs correctly. The app works very well when it syncs; I don't know if it's me or the app that is having trouble. Time will tell. The Philips quality is there, and the ergonomics are very good also. Without the app, it gets the brushing job done very well. The brush heads that are offered are excellent. Still learning what to do and how it works. Bottom line, it's better than the one it replaced; I have to learn how to use it.

Recommends this product

Customer review from philips.com

G. O.
1 month ago
Incentivized review
SUBMITTED AS A SWEEPSTAKES ENTRYYes

Happy with purchase

Teeth feel exceptionally clean - love the guided brushing feature

Recommends this product

Chrisrog
1 month ago
Date of use:2024-03-01

Unreliable

Any Sonicare I owned systematically failed after 2 years.

Customer review from philips.com

Response from philips.com

Philips Consumer Care1 month ago

Hi there, We're sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care

Dissapoint1979
1 month ago
from Singapore
Date of use:2024-02-01

Bad sonic tooth brush

Bad experience - less than 1 year spoilt - get a new replacement - the new replacement less than 1 year spoilt again and not able to get any replacement as the warranty based on 1st year warranty - don’t see Philips sonic tooth brush giving such sustainable products to be used - shouldn’t the warranty should be based on new replacement - gave up arguing with customer care

Customer review from philips.com

Response from philips.com

Global 2471 month ago

Hello, Thank you for taking the time to share your experience with us. We’re very sorry to hear that you experienced issues with both your original Sonicare toothbrush and the replacement unit, and that the replacement also stopped working in less than a year. We understand how frustrating and disappointing this must be, especially when you expected a longer-lasting product. We also understand your concerns regarding the warranty process and why you would expect a replacement product to provide a better long-term experience. We’d like to look into your case further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare). If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for your feedback, it’s important to us and helps us improve. Best regards, Philips Consumer Care

BedoSH89
1 month ago
Date of use:2026-07-13

I really like this product I used it now for one month

Recommends this product

Customer review from philips.com

Response from philips.com

Philips Personal Care1 month ago

Thank you so much! 💙 We’re delighted to hear you’re enjoying the product after a month of use!

Dogtime
3 months ago
Incentivized review
Date of use:2026-07-06

Overall, great toothbrush. A cleaning like being at the dentist. The downside is the mess it can make in and around ones sink from the splatter. Be prepared.

Recommends this product

Customer review from philips.com

Burlington
3 months ago
from West London
Date of use:2026-05-23

Very good but with intensity problem

The toothbrush operates well. I like that it's easy to clean and the power button doesn't get blocked like it used to. The only issue is that the intensity setting sometimes resets itself. You have to keep an eye on it and reset it.

Customer review from philips.com

JohnTZK3JK
3 months ago
from Mount Clemens, MI
Incentivized review
Date of use:2022-06-06

High Price, but Best on the market

I love this toothbrush. I deducted 2 stars for the high price, the durability (my old one broke after 4 years), and lack of repair capability (tried to get the broken one repaired, but Philips said that wasn't possible). With those caveats, I love the way it cleans my teeth. When it's running, I believe it's the best on the market. That's why I keep buying even with the high price.

Recommends this product

Customer review from philips.com