GoogleNest 2nd Generation Hub
GoogleNest 2nd Generation Hub
Product Details
Web ID: 3975118643 reviewssorted by Newest
Good deal
Its a little slow to review my wifi cameras, and difficult to get them to come on when requesting. The alarm options is a little difficult to maneuver. I think it could be a little better user friendly. The sound audio is good for what it is, nothing amazing like the google nest audio speaker, but its clear at high volume. I like some of the options it has to play a video of the latest news and that it automatically adjust its lighting to its surroundings, so at night its never bright and it goes into sleeping mode when the lights are out.
Recommends this product
Customer review from Google LLC
Response from Google LLC
Hi JPNES, thanks for your feedback on Nest Hub (2nd Gen). It's unfortunate to hear that you are experiencing some difficulty streaming the video feed from your security cameras. Here are some recommended steps to help you with the issue: - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. - You may also check for possible sources of interference such as the thick walls and appliances in your home. If you encounter any further issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp
Google Nest Hub (2nd Gen)
Great device, but wish I could install apps from Google Play
Recommends this product
Customer review from Google LLC
Response from Google LLC
Hi rawsax, we´re glad you liked Nest Hub (2nd Gen) and that you find it a great device. We appreciate your feedback and we´ll definitely pass this along to our product team and go back to the drawing board, since we´re always looking for ways to keep improving our products and services. For any other support needs you may have, you can always count on our support team. Simply reach out to us here: https://support.google.com/googlenest/gethelp
liked my old nest hub better
Screen is too full of too many icons on the new model
Customer review from Google LLC
Response from Google LLC
Hi D James, thanks for your insights on Nest Hub (2nd Gen). We´re sorry to hear about your dissatisfaction with the number of icons on it. We value your feedback and we´ll make sure to pass this information along to our product team, since we´re always searching for ways to improve our products and services. For any other support needs, you may speak to any of our support agents here: https://support.google.com/googlenest/gethelp
Love my hub
Best thing ever, if you need help whit anything this is the one all you have to do is ask? Hey Google!
Recommends this product
Customer review from Google LLC
Nest Hub
I thought it allowed video calls so I was disappointed because that was the main reason I got this. The Nest Hub Max is the correct option for reciprocal video calls. Otherwise, it has a nice picture and is super easy to set up and use.
Recommends this product
Customer review from Google LLC
Response from Google LLC
Hi Chrissy, thanks for your insights. We're sorry to hear about your disappointment with the video call limitation for Nest Hub (2nd Gen). We value your feedback and we'll make sure to pass this along to the right team, since we're always searching for ways to keep improving our products and services. For any other support needs you may have with Nest Hub, please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp
Probably works but I can't figure out how to make it work!
I have tried at least 6 times and my wife has tried at least 3 times to complete the setup for this "thing". We have been unsuccessful even though we have used directions provided by Google, on-line forums and who knows what else. Why must it be so difficult? I am a retired IT specialist and understand technical things but this is AWFUL.
Customer review from Google LLC
Response from Google LLC
Hi Grampywraith, thanks for sharing the details of your feedback on Nest Hub (2nd gen), and it’s unfortunate to hear of your difficult experience with the setup. We can imagine how hard you tried to complete the setup, and we’re sorry that all your attempts have been unsuccessful. We’d like to help, and we’re hoping we can hear more about your feedback so we can figure out a way to provide you a better experience. Please reach out to our support team for further assistance here: https://support.google.com/googlenest/gethelp
Better than expected
I got the Google home on a whim because I wanted a better night stand interface to control the lights and see the weather report. As expected it was easy to set up but what was unexpected was how simple and intuitive the interface was. I appreciate it the default dashboard interface being incredibly simple.
Recommends this product
Customer review from Google LLC
Love this hub!
We have used a variety of hubs and this has been a household favorite. The Google was new for us so we had to learn how to use it. The set up was easy. The white is a nice accent and addition to the room.
Recommends this product
Customer review from Google LLC