Herringbone Deluxe Luggage Collection
Product Details
Web ID: 3336085Choose Your Items (5)
Handles Frayed and Split After Limited Use
Received this as a gift in June 2025. As others have pointed out, the handle stitching started to fray and split with extremely limited use a couple of months later. The only option for repair is to pick a store to take it to from a list provided by Hartmann. My options are one that is an hour and ten minutes away or one that is one hour and 20 minutes away. I then have to pay that store to ship it to wherever the repair facility is. I live in a suburb of Philadelphia, not in somewhere remote. Pretty ridiculous. I would not recommend purchasing.
Customer review from shop.hartmann.com
Response from shop.hartmann.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Perfect for a weekend trip!
Very nice bag. I have alwaus wanted a Hartmann bag. I have given them for gifts, but never had one for myself. This is the perfect size for a weekend trip.
Recommends this product
Customer review from shop.hartmann.com
Beautiful Luggage, Disappointing Durability
I recently purchased the Hartmann Herringbone Deluxe travel set and at first glance, it’s beautiful luggage. The herringbone fabric feels durable and high quality, and the wheels make it effortless to maneuver through busy airports. However, I was disappointed to see that the faux leather finishes on the handles started showing noticeable wear after just one trip—where the bag never left my side and traveled with me in the cabin. I submitted a claim to Hartmann, but was surprised to learn that the cost of shipping the bag back for repair falls on me as the customer. For premium luggage at this price point, I expected greater durability and stronger support from the brand. It’s a stunning set, but the premature wear and added repair costs make me question its long-term value.
Customer review from shop.hartmann.com
Response from shop.hartmann.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Beautiful and Just Perfect
This absolutely is what it suggests but not only that more fits in than you would think and it is beautiful. I cannot tell you how many times people have commented on it and taken a photo so they could order one. An exceptional value.
Recommends this product
Customer review from shop.hartmann.com
Happy Trails
I own other luggage from Hartmann and I am honored to own the latest piece of luxurious luggage "HAPPY TRAILS"
Recommends this product
Customer review from shop.hartmann.com
Perfect Carry On
Beautiful Bag - super light - great laptop storage and convenient pockets in the Hartman herringbone!
Recommends this product
Customer review from shop.hartmann.com
Hartmann was Higher Quality (prior to Samsonite)
I own 10+ Pieces of older Hartmann High Quality Leather Luggage
Customer review from shop.hartmann.com
Response from shop.hartmann.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Had to send it back
I had to send it back. I love Hartmann and have a set of other cases. This medium one had two things that made me send it back. One, it had no second half, the top just opened and you pile things into the deep bag -- that makes packing and unpacking harder. Second, it was just too thick, it had no gracefulness, unlike my other Hartmann cases. So i'm still looking for a medium size case
Customer review from shop.hartmann.com
Response from shop.hartmann.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.