HartmannHerringbone Deluxe Weekend Duffel
Product Details
Web ID: 333173548 reviewssorted by Newest
Hartmann
Light & easy to carry
Customer review from macys.com
Holds plenty for overnight trip
Great product to use for short trip or add. On with other bag
Recommends this product
Customer review from shop.hartmann.com
Deluxe Herringbone
Poor craftsmanship. Handles fraying during first use
Customer review from shop.hartmann.com
Response from shop.hartmann.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Handles Frayed and Split After Limited Use
Received this as a gift in June 2025. As others have pointed out, the handle stitching started to fray and split with extremely limited use a couple of months later. The only option for repair is to pick a store to take it to from a list provided by Hartmann. My options are one that is an hour and ten minutes away or one that is one hour and 20 minutes away. I then have to pay that store to ship it to wherever the repair facility is. I live in a suburb of Philadelphia, not in somewhere remote. Pretty ridiculous. I would not recommend purchasing.
Customer review from shop.hartmann.com
Response from shop.hartmann.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Beautiful Luggage, Disappointing Durability
I recently purchased the Hartmann Herringbone Deluxe travel set and at first glance, it’s beautiful luggage. The herringbone fabric feels durable and high quality, and the wheels make it effortless to maneuver through busy airports. However, I was disappointed to see that the faux leather finishes on the handles started showing noticeable wear after just one trip—where the bag never left my side and traveled with me in the cabin. I submitted a claim to Hartmann, but was surprised to learn that the cost of shipping the bag back for repair falls on me as the customer. For premium luggage at this price point, I expected greater durability and stronger support from the brand. It’s a stunning set, but the premature wear and added repair costs make me question its long-term value.
Customer review from shop.hartmann.com
Response from shop.hartmann.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Hartman Duffel Bag
Have used Hartman for years and they never disappoint. Love my weekend bag!
Recommends this product
Perfect for short trips
The weekender is lightweight and perfect for two to three days stay.
Recommends this product
Customer review from shop.hartmann.com
Hartmann Duffle Bag
Only used once so far and seems to be very well constructed. Bigger than I thought, but can always use the additional space.
Recommends this product
Customer review from macys.com