Contour Elite Breeze Mattress Set
Product Details
Web ID: 1770471Terrible mattress for the money
I can not be more disappointed. We paid big money for a mattress that starting sagging only a couple years after purchasing it. We rotated as we were told, expecting the mattress to recover the shape, but it didn't happened, after time my husband I i developed neck problems, hip pain, headache, by going to doctors finally they told us, it was probably the mattress. It makes totally sense, because when we travel and sleep on other mattress we don't experience some of the pain. I tried to get a replacement from Tempur-Pedic, but customer service was not the best; first my photo wasnot correct and instead of asking for a new photo, they denied my claim. I asked for the opportunity to send a new photo and again claim was denied. So here is my conclusion: NO WORTH THE MONEY YOU SPENT ON A MATTRESS LIKE THIS. MANY YEARS AGO THEIR WARRANTY WAS 25 YEARS, THEN IT WENT TO 10 YEARS;MY MATTRESS IS 6 YEARS OLD, MY HUSBAND AND I ARE UNDER 140 POUNDS, SO IF MY CLAIM WAS DENIED MEANS THAT THE SAGGING OF MY MATTRESS IS NORMAL, THERE FOR PAYING ALL THE HIGHT COST OF A MATTRESS LIKE THIS IS A TOTAL WASTE OF MONEY. THEY CLAIM, QUALITY IS IMPROVED; SO WHY THEY BRING THE WARRANTY DOWN TO 10 YEARS. DO YOURSELF A FAVOR, GET A LESS EXPENSIVE MATTRESS, ANY WAY YOU WILL HAVE TO BUY A NEW ONE EVERY COUPLE YEARS. TEMPUR PEDIC MATTRESSES SAG BIG TIME.
Customer review from tempurpedic.com
Not comfortable
Sleep in a valley. Difficult to move and feel like ur sleeping in the bed. Trying to get Customerservice to replace bed for a new one is basically impossible. Not sure where they get a high rating for online service but my experiences it's not easy to get a defective bed replaced
Customer review from tempurpedic.com
If you don't like sweating in bed...don't
I've had 2 Tempurpedics. The first one broke down in the middle, and they refunded me no problem. I bought a different Tempurpedic and it was ok for the first year. But it has gradually become uncomfortable and I sweat through the night. I will not buy this brand again.
Customer review from tempurpedic.com
Waste of money
I used this item for a year because I dont have the choice to change it after paying Thousands of $$$... I feel that I havent made the right choice of the model but now after purchasing several other items from this company, I completely agree that the products are just well packaged garbage... I would definitely not recommend any single item from this brand.
Customer review from tempurpedic.com
Piece of garbage
I used this item for a year because I dont have the choice to change it after paying Thousands of $$$... I feel that I havent made the right choice of the model but now after purchasing several other items from this company, I completely agree that the products are just well packaged garbage... I would definitely not recommend any single item from this brand.
Customer review from tempurpedic.com
Comfortability
Got a good nights sleep ever since we purchased it
Recommends this product
Customer review from tempurpedic.com
Love!
This is our third purchase over the years and hands down our favorite! It's absolutely perfect! We stay cool and comfortable all night.
Recommends this product
Customer review from tempurpedic.com
Mattress
Although I feel very good when I lay in the bed, overall however, I am really disappointed with the Mattress, as I experience difficulty in turning from one side to the other, which maybe is due to the softness and sinking in into the mattress. I suppose you would know better the reason, and what I can and should do, as obviously, one can not sleep through the whole night in one position.
Customer review from tempurpedic.com