BRAVIA Theater Bar 8 with Dolby Atmos
Product Details
Web ID: 5203778Surround sound not working with Bravia 8 Smart TV.
I purchased the soundbar and subwoofer, which were delivered in September. The surround sound does not work, and I only get sound from the TV. I could have saved a lot of money by just using the TV speakers.
Customer review from sony.com
Response from sony.com
Hello Antman666, Thank you for considering Sony products. We sincerely apologize for the inconvenience you’re experiencing with your HT-A8000 soundbar and subwoofer. We understand how disappointing it is to expect surround sound and only hear audio from the TV speakers. To help resolve this, we recommend following the setup guide here: https://www.sony-latin.com/en/electronics/support/articles/00007061. This guide provides clear, step-by-step instructions on how to ensure the television sound comes through your A/V receiver or home theater system speakers. Additionally, please make sure to set the speakers to “Audio system” as outlined in the article. This configuration is crucial for the surround sound to function properly. If the problem continues, the best next step is to contact our dedicated support team for advanced troubleshooting. We’re here to help and want to make sure you get the full experience from your soundbar and subwoofer. You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Best regards, -Fred
Absolutely a game changer
This is the first sound bat I ever had. When I turned it on, omg, it blew my mind. I played Pirates of the Caribbean, it sounded like the pirates were literally singing next to me. And the soundtrack quality improves so much that I felt like being in the theater. This is absolutely a great buy if you watch TV at home. Also, my daughter loves to watch Ms Rachel on it too😂
Customer review from influenster.com
Response from influenster.com
Hi sherryg24, Thank you for the 5-star rating! We're glad to hear that you're enjoying the movie theater-like and immersive experience with your new Sony HTA8000 soundbar. Thanks for choosing Sony! -Sam
You are missing out without it
It’s one of those things like … I didn’t realize how bad my sight had been until I had started wearing contacts. Same here. You don’t think you need it until you try it and you can’t go back to boring, flat sound. I love how it has upgraded our movie nights, Netflix sessions, sports and even the voices when we watch the news. Installation was super easy and it just connects to my Apple TV remote though I can pick more specific settings in the app as well.
Customer review from influenster.com
Response from influenster.com
Hi pinkibone, Awesome! We are glad to hear that you are enjoying the sound quality and features of your new HTA8000! Thank you for choosing Sony! -Carl
Clearly hear everything!
The Sony Bravia theater bar has been a great addition to our bedroom set up. I love that you can use it as a Bluetooth speaker and play music from your phone. It’s nice being able to play ambient music quietly and still hear the vocals or clarity. The sound bar is great for hearing quiet voices amidst loud sound effects during movies too!
Customer review from influenster.com
Response from influenster.com
Hi sabrinal166, That's great! We're thrilled to hear that the Sony HTA8000 has been a great addition to your bedroom setup. It's wonderful that you enjoy using it as a Bluetooth speaker to play music from your phone and appreciate the clarity of the vocals even at low volumes. We're also glad that the sound bar enhances your movie-watching experience by making quiet voices clear amidst loud sound effects. Thanks for choosing Sony! -Sam
Dialog not clear
I bought this to go with the Bravia 7 Mini LED which is terrific. I knew this soundbar had center channel synch with the TV so that would be helpful to create clear dialog. Unfortunately the dialog is much more difficult to hear with the sound bar attached. Even with voice turned up to maximum and tuned for the room dialog was not great. I thought maybe it was just me, but I bought another soundbar and dialog is clear as a bell. I moved the Sony Theatre Bar 8 to a bedroom TV with no soundbar. My wife and I both agree the built in TV speaker is has much clearer dialog.
Customer review from sony.com
Response from sony.com
Hi EZRado, Thanks for sharing your review and experience with the BRAVIA Theatre Bar 8. We regret to hear that you are not satisfied with the voice quality of the soundbar. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure to install the latest software version of the soundbar. Ensure all cables are securely connected. Voice quality may vary depending on the source content. Try using the different sound enhancement options to suit what's best for your liking. You may find this link helpful: https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht -Ralph
Great
This sound bar had been the perfect gift for my husbands Sunday football. The sound on here is excellent. Love the sleek design. Definitely worth the money as it makes watching anything on my old tv so much better.
Customer review from influenster.com
Response from influenster.com
Hi Aisshaa12, Amazing! We're so happy to hear that you are having an enjoyable listening and watching experience with this great soundbar. You're now able to enjoy cinematic moments together and hear wider surround sound and a precise sound image. Thank you for choosing Sony! -Jess
Solid sound quality
Overall, the Sony Bravia Theater Bar 8 is great! Solid sound quality, it calibrates to your room, simple design. It did take me some to figure out setting up/connecting it to my non-smart TV but once I did, it’s been elevating my experience watching shows and listening to music on Spotify. Highly recommend downloading the Bravia Connect app BEFORE turning on and attempting to connect it on your own. The app walks you step by step on connecting and calibrating. One slight inconvenience has been having to manually switch back and forth between TV audio and the Bravia Theater Bar 8 when I turn on my TV- this might be my TV issue since it’s not a smart TV.
Customer review from influenster.com
Response from influenster.com
Hi irenel94, Thanks for sharing your review and experience with the BRAVIA Theater Bar 8. We're glad that you like the design, sound quality, and BRAVIA Connect app of the soundbar. It's also great that you were able to configure the soundbar with your TV. We understand your need to automatically switch from TV speakers to soundbar. The BRAVIA Theater Bar 8 supports the Control for HDMI Function. It is a function that interlocks devices that are connected using an HDMI (High-Definition Multimedia Interface) cable so that these devices can be operated together. Make sure that your TV also supports this function. Please refer to the specifications of your TV. For more information, please refer to this link: https://helpguide.sony.net/ht/208283c/v1/en/contents/060_Control_for_HDMI_Function.html Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Sincerely, -Ralph
Sony HT-A8000 Bar 8 Soundbar
After so much from Sony this year that turned out to be as good as they promised, the decision to do my latest soundbar as Sony was an easy choice to make. it was an easy choice to make. I chose the Bar 8 as opposed to the Bar 9 because of my small room size. Once again it turns out to be pure perfection. Great sound, it absolutely does everything that their product description says it will do. Plus, as Sony has proven before the level of service from their staff was equally impressive. I have it with the optional subwoofer and now intending to add the RS5 rear speakers.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Kirk R, Awesome! We are so glad to hear that you are enjoying your new HTA8000! Thank you so much for your review and for choosing Sony! -Carl