PowerDetect 2 in 1 Robot Vacuum and Mop with NeverTouch Base
Product Details
Web ID: 5494949259 reviews
Good but app needs improvements
I think the robot does a good job and everything seems heavy duty but the mapping app needs work. It seems pretty dated and not easily modified.
Customer review from sharkninja.com
Convenient for organized homes
I received this product in exchange for an honest review. Super cool little machine that is more intuitive than expected. Solid battery life, a functional app, and relatively quiet during operation makes this a good buy. You need to make sure that your floors aren't cluttered, though. That will take away from the effectiveness of the machine mapping out your home. Does what it says it will, and for that, I'm content
Customer review from influenster.com
Excellent vac/mop robot
I’m very pleased with this vac/mop robot, it does a really good job. I have two dogs that shed and this vac keeps my floors looking great! The app is easy to use as well.
Recommends this product
Customer review from sharkninja.com
Easy to configure work as described on tile floor
I bought during Black Friday promotion does make life simpler vacuum and Mop tile floor
Recommends this product
Customer review from sharkninja.com
Unusable
Unfortunately it just doesn't work. It gets lost, despite having mapped out the home, it somehow can find its way back to the dock and even gets distracted (it'll say its going back to the doc but decides to keep going in circles in a room. It slams into EVERYTHING. And the app just doesn't work. I'm supposed to be able to schedule rooms and times... decides to do its own thing. The buttons are grayed out and won't allow me to control the robot. It goes to the dock and says it'll resume where it left off as soon as its charged... reached 100% and still wouldn't allow me to activate it. Finally, it goes so... miserably slow... drains the battery fast and takes a lifetime to charge up. Should've bought a different robot....
Customer review from sharkninja.com
Response from sharkninja.com
Hello TROB33, Thank you for taking the time to leave a review. We're really sorry to hear that you're having issues getting your Shark Robot vacuum to function properly. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We kindly invite you to reach out to our Customer Service team at 1-888-228-5531. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from Kind regards, Shark Clean
Not too bad
I'm very surprised at how much it doesn't make a whole lot of noise! The cleaning performance can be a little bit better but it does the job. Battery life goes a long way
Customer review from influenster.com
Must buy!
I bought this product 1 year ago and I am so glad I did. It’s is wonderful. Easy setup. Easy to use. Robot does great with vacuuming and I use it every other day. The mopping function is good but I prefer to self mop. This product definitely decreases my daily chores. I am pleased. I have not been disappointed yet with any of the Shark products. I mostly purchase when items go on sale!
Recommends this product
Customer review from sharkninja.com
Junk do not buy
Junk do not recommend got mine used it for like 3 months and it’s saying error code 9/ dust cup error everything is clean and in good shape sensors are junk or something for a 600dollar vacuum ill stick to my corded ones thank you
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you're having trouble with your Shark PowerDetect Robot Vacuum. We will absolutely share the feedback you’ve provided with the relevant teams for review. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean