Freeform Hardside 28" Spinner
Product Details
Web ID: 3100628Ratings & Reviews
213 customer images
Love this suitcase!
This has been my favorite suitcase! I especially love how easily the wheels move.
Recommends this product
Customer review from samsonite.com
Terrible Quality - Broken Wheels
Absolute garbage. Wheels break after single use and Samsonite’s planned obsolescence strategy makes it virtually impossible to replace the wheels, preventing repair and forcing customers to purchase new luggage.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Wonderful product
We’re very impressed with our new suitcase. It has all the features and quality we expect.
Recommends this product
Customer review from samsonite.com
Great Compact Suitcase
Have owned for over 6 years and has held up very well. Yeah you will get some scratches from airport travel and just opening it on the ground, but the zipper sections and vinyl have held up remarkably well, even when I put some strain on it. Also a second zipper can be unzipped to expand the internal capacity, which has helped me on several occasions. Overall a capable, compact, and, if you care, stylish, rolling suitcase.
Customer review from samsonite.com
freeform luggage
Bought the two piece large and carry on for son traveling to Japan and South Korea. Large is too big to use. 62 linear inches is their limit on size so beware shoppers. Freeform large is 65 linear inches.
Customer review from macys.com
Response from macys.com
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
DEE
Wheels arenteasy to maneuver
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Can't wait!
Have only had a chance to check it out. Haven't traveled with the case yet. It seems sturdy, roomie and very functional. Can't wait to use it soon!
Recommends this product
Customer review from samsonite.com
Happy customer
Great quality. Locks are easy to use and was happy with delivery
Recommends this product
Customer review from samsonite.com