K55XR80 BRAVIA 8 55" 4K OLED Smart TV
Product Details
Web ID: 5215605Ratings & Reviews
2 customer images
Great tv that I ever own
I bought a Bravia 8 oled last month, I am so happy with this Tv . Super clear and the color is amazing and the sound so good
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Sonny2, We are thrilled to hear you are enjoying the incredible color and sound of your new Bravia 8 OLED! It is wonderful to know the K55XR80 is delivering the premium experience you expected. Thanks for choosing Sony. Best regards, Eliab
Have been a long-time customer of Sony products.
So far, so good. Love the picture and sound quality! Still learning the features.
Recommends this product
Customer review from sony.com
Response from sony.com
Hello 17226 Ray, Thank you for choosing Sony! We're excited to hear that you love the picture and sound quality of your K-65XR80C TV! Discovering new features is part of the fun, and we’re delighted to accompany you on this journey. Your positive feedback truly motivates us to continue delivering exceptional products and experiences. To help you get the most out of your TV, here’s a comprehensive guide to all its features: https://helpguide.sony.net/tv/musltn1/v1/en-003/index.html Best regards, -Fred
Disappointed customer
I bought a Sony Bariva 19 years ago -- still works perfectly. I bought this new one at the Marine Corps Exchange. I want to let my brother Service members about the Sony/Spectrum streaming contract issue.
Customer review from sony.com
Response from sony.com
Hi Mike1946, Thanks so much for reaching out and sharing your experience. It’s fantastic to hear that your original BRAVIA has been serving you so well for almost two decades. Regarding your new BRAVIA 8 and the situation with Sony and Spectrum streaming, the best next step is to contact Spectrum's customer service. We sincerely appreciate your long-standing loyalty to Sony. Warm regards, Estefany
Delivery and setup
I bought over 3 weeks ago and finally got the tv delivered a 2nd time after a bad delivery team experience. BUTTT the TV itself is awesome. I am happy I decided to go for a second delivery. The TV has the best sound and ease of menus. Thanks best but.
Recommends this product
Customer review from sony.com
Response from sony.com
Hello Jsunupe, Thank you for choosing Sony! It brings us great joy to hear that you are enjoying your K-65XR80 TV. We sincerely apologize for the inconvenience caused by the delivery experience, and we truly appreciate your patience in giving us a second chance. Knowing that the sound quality and ease of the menus have made a positive impact means a lot to us. Thank you for sharing your feedback. Best regards, -Fred
Sony Quality
I have had prior Sony TVs and always satisfied with your TVs. The Bravia 8 - 77 inch is the best Sony TV to date. Thank you!
Recommends this product
Customer review from sony.com
Response from sony.com
Hi John168! Thanks for the great feedback on the Bravia 8! It is most rewarding to hear you consider it the best Sony TV to date. The Bravia 8 is packed with features designed to take your viewing to the next level. Its XR Triluminos Pro display technology delivers billions of accurate colors, while the XR Backlight Master Drive provides deep blacks and brilliant peak brightness for stunning contrast. We appreciate you choosing Sony! Best regards, Estefany
Glitches Galore
Having the privilege of working with SONY professional broadcast and video production equipment for years, this product is a total disappointment: Turn TV on but sound bar audio not there(100% worked with the Samsung)and the hectic time starts, going to menu taking all out, placing all in...nothing, try again, and again, and again, and again, and. again, and again, and again...get the annoying point? Then a couple of days ago, try to go from TV to a stream device and I found Beetlejuice inside the TV playing with it at will. (I don't consider this thing mine, I refuse to believe that I own equipment at 60% of what it is supposed to be, especially not cheap took me a while to get the$$$$$$$$) Press channel up once and it went up a few channels, stopped then continued, pressed down once, yep, same bs. Tried to go back to HDMI 4 and it did the same but this time randomly from side to side on the inputs line of choices. Rebooted, updated software or whatever available(if or when allowed)
Customer review from sony.com
Response from sony.com
Thank you for sharing this candid and detailed feedback. We sincerely apologize that your experience with the BRAVIA 8 television has been so frustrating and that you feel your trust in the Sony brand has been shaken.\n\nWe fully understand the disappointment, especially coming from a background of working with our professional equipment where you rely on rock-solid performance. The issues you describe—the soundbar connection failures and the erratic remote control/menu behavior (which sounds like an extreme input lag or a signal issue)—are absolutely not the experience we intend for our premium customers.\n\nWe want to help you stabilize your television's performance immediately. These issues often relate to the way devices communicate (HDMI-CEC/BRAVIA Sync) or a temporary software glitch.\n\nActionable Steps We Recommend Now:\n1. For the Soundbar Connectivity Issue (Audio Not There on Startup):\n\nThis is often a common handshake issue with HDMI-ARC/eARC control between the TV and the soundbar.\n\nPerform a Full Power Reset: Turn off both the TV and the soundbar. Unplug both power cords from the wall for at least two minutes. Then, plug them back in and turn the TV on first, followed by the soundbar. This clears the communication errors.\n\nVerify HDMI-CEC Settings: Check the settings on both the TV (under BRAVIA Sync Settings or Control for HDMI) and your soundbar to ensure the control feature is set to ON. If it is already ON, sometimes toggling it OFF and back ON can reset the communication link.\n\n2. For the Erratic Remote/Menu Behavior:\n\nThis symptom of channels skipping and inputs jumping suggests either a remote control malfunction (stuck button, low battery) or a software/Bluetooth conflict on the TV.\n\nReset the Remote: Remove the batteries from the remote. Press and hold the power button on the remote for three seconds to drain any residual power. Replace the batteries with fresh, new ones (avoid mixing old/new or using rechargeable ones).\n\nRemove Interference: As a Bluetooth remote can be affected by interference, temporarily turn off any nearby microwave ovens or other strong Bluetooth devices, or try using the remote closer to the TV.\n\n3. Factory Reset as Last Resort:\nSince you have already tried software updates and reboots, the most definitive step to eliminate a software bug is a Factory Data Reset. This will erase settings and return the TV to its out-of-the-box state, forcing a clean slate for the operating system.\n\nIf the issue persists, please call our dedicated technical support line immediately, and reference both the soundbar audio issue and the remote/input control issue on your K-65XR80C.\nhttps://us.esupport.sony.com/support/s/support-contact?language=en_US\n\nWe are committed to making this right and restoring your confidence in the performance and quality you expect from Sony.\n\nWe look forward to resolving this for you.\n\nBest regards, \nGus, Sony North America Customer Support\n
New Sony TV
paperwork and directions to set up were the hardest to follow I have ever experienced picture diagrams made no sense, left me needing much more .
Customer review from sony.com
Response from sony.com
Hi Big Eddie, Thank you so much for your 5-star review of the Sony - BRAVIA 8! It's a true pleasure to hear you're enjoying your new TV. We also value your feedback regarding the setup instructions and will be sharing it with our team so we can continue to improve the experience. If you'd like assistance with setup, adjusting your settings, or getting the most out of your TV, our technical support team is always willing to help at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv We appreciate you choosing Sony and hope you continue enjoying your BRAVIA 8! Regards, Dominick
Great picture and great audio options
I have not had this TV very long, but already think it is the best I have ever had. It has a great picture no matter which angle you are viewing from. It also has a fantastic audio option that allows direct bluetooth connection to my hearing aids while allowing the built in sound to be controlled by the remote! THe only TV I have found that does this.
Recommends this product
Customer review from sony.com
Response from sony.com
Hello Keith G, Thank you for choosing Sony! We couldn’t be happier to hear that you’re already loving your K-65XR80 TV! It’s wonderful to know the picture quality impresses you from every angle and that the audio features, especially the direct Bluetooth connection to your hearing aids with remote control, are working perfectly. Thank you for sharing your positive experience! Best regards, -Fred