Mai Lightweight Wrap Wool Coat
Product Details
Web ID: 3940073Bloomingdales CustomerService Nightmare!!!
Never received my coat absolute nightmare dealing with Bloomingdales Customer service. My package was either delivered to the wrong address during LDW or stollen as it was dropped in-front of mailboxes that look similar in every other NYC building. I have called now Bloomingdales multiple times , called UPS but I can’t open investigation because only Bloomingdales can open it! This has turned to complete nightmare for me given that Bloomingdales hasn’t even filled for investigation with UPS it’s now an entire week I’m dealing with Bloomingdales AI phone system , customer service associates that only apologize and emails telling me that they denied my claims while there is no claim with UPS! Seriously Bloomingdales? Get your stores stocked with sizes and don’t make your customers purchase online and then loose packages or return the items . I’m exhausted buying online trying and returning, dealing with incompetent customer service representatives. Supervisors that can’t resolve any issue. This is an expensive item that I refuse to pay for because it wasn’t delivered. It’s not my fault that UPS dropped the box in front of mailboxes instead of my apartment door. Since I can’t open investigation with UPS and you are holding my money I will escalate this matter elsewhere. Enough is enough!
Soft mid weather wear
Love how soft and chic the coat is
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Gorgeous Coat
I can't wait to wear it Looks Lovely
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Timeless Classic
Beautiful design, lovely flow, warm and soft
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Great coat!
Gorgeous coat! Fits beautifully, super soft and truly elegant. Looks great dressed up or casual with jeans. Perfect for travel too, as it folds up nicely.
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Love it
Soft material and very warm. Looks sexy and classy at the same time.
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Beautiful find!
Lovely drape, beautiful color. It is lightweight - rated for 42F. I sized up to allow for bulkier sweater and that was a mistake - reordered my usual size M. The coat is cut to curve, so if you order up it just sticks out at the hips!
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Elegant
Light weight, good quality, perfect for CA winter weather.
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