5-Quart Glass Bowl with Lid
Product Details
Web ID: 3511970Ratings & Reviews
107 customer images
False description
Does not have the protective gasket like the picture indicates, just glass Will be returning
Customer review from macys.com
Won't stay locked it...unsafe.
I have had this glass bowl for about 2 years now but have only tried to use it a couple times. I have gone back to the stainless steel bowl my mixer came with. The glass bowl seems to lock in place but then as soon as I start mixing anything it spins around and unlocks from the bottom. I have checked the bottom and it looks fine (no chips or anything) and the metal bottom of the mixer seems fine. My other bowl locks it with no issues. Very unsafe as I'm afraid it will shatter.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello, Nat! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case #854530 with a brief description of your concern. Take care! -Alisha
Image is not what you will receive.
Product does not match the image. The actual product does not include the lower collar. Without it the bowl continually comes loose from the base of the mixer.
Customer review from macys.com
Response from macys.com
Hi Anonymous, Thank you for providing feedback on your Stand Mixer Glass Bowl. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
I hate to give this low review… absolutely love my glass mixing bowl. Yesterday I noticed a large crack along the bottom ring. Wasn’t leaking. But when I attached it back to my kitchen aid it just completely broke the bottom of and ended up shattering. Didnt even get my hand off it before it broke and cut me… Only had it for about 2-3months
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Bribri, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#368947962 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
New bowl design without metal base broke
This is my second glass bowl, the first one was great because it had a metal base that fit into the mixer. I dropped it and it broke. I bought a replacement 5 qt glass bowl and it no longer has a metal base. It did not seem like it fit well into the bottom from the start and part of the base chipped off while I was making bread. The bowl spun around clanking on the dough hook. I am lucky the whole thing didn't shatter. It is no longer useable because the base does not lock in.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Julie, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#360372082 used for the review, phone number, street address, zip code, model & serial number on the stand mixer, and date of purchase. We look forward to your reply. Thank you. Review Team
Buyer Beware
Loved this bowl until it shattered while mixing. It seemed small pieces went everywhere and I had to throw all my ingredients. Creaming butter and sugar should not shatter a mixing bowl.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Nancy H, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Bowl. We would like to inquire further about your review with you. Please send email to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 359302328 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Glass mixing bowl best buy yet!
I have absolutely loved using my new glass mixing bowl from KitchenAid!! It’s my first time using a glass bowl and have found it a lot more practical as it helps me keep my eye on my dough or whatever else I am mixing to ensure I’m not over beating it. Great buy and I will buy again!!
Recommends this product
Customer review from kitchenaid.com.au
Not worth it
Got this 3 months ago, broke today after soaking it in the sink with soapy water. Now has a large crack running through half the circumference and up through the rim. As others have said, poor quality for what it should be able to handle.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear enm0513, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 5 Quart Tilt-Head Glass Bowl with Measurement Markings and Lid. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 353534254 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you. Review Team