Gen 2 Heating Mug, 10 oz.
Product Details
Web ID: 3797494Ratings & Reviews
5 customer images
Flaking coating - gently used
I have issues with the coating flaking off on the inside. I've always hand-washed the mug and only use plastic utensils. it's only been a few months and very disappointed with the flaking coating.
Customer review from ember.com
Nothing but issues
Doesn't charge past 75% and have to repair the mug to the app every time I turn it on. Seems I'm not the only one who has the issue according to all the reviews on the app.
Customer review from ember.com
Toxic mug?
I like the idea but there are two problems with the mug I got. First, the charging pins stick so that you can't make good contact between the coaster and mug to charge. I had to try a fix this with a dab of solder to raise the pin higher. Second, after a few months the coating started to come off. At first I was not concerned but then after using it for several more months I went to clean it out (hey hot coffee-- I just rinse) and all the coating came off the inside. So apparently I was swallowing the paint all this time. They claim it is ceramic, but ceramic would not peel off the way this stuff does.
Customer review from ember.com
Never reconnects to app :(
Disappointing app experience. After the initial pairing the app will never connect to the mug. (Pixel 9 pro xl) You may think you don't need the app - but you do if you want to view battery life or change the temperature set point. One star based on this being a premium product at a premium price. Bugs like this are unacceptable at this price point.
Customer review from ember.com
PLEASE FIX THE APP!!!
I love this mug. I can't drink hot liquids without it. But the low rating is entirely due to the awful app that makes it so difficult to connect. It doesn't matter how good the mug is if the app doesn't work. Yes, it keeps it at 135 if the app is off, but it doesn't help you know when a hot liquid is too hot, and I like it hotter than hat. PLEASE fix this app. I'll change this to 5 stars. But I'm likely getting a different mug without an app.
Customer review from ember.com
not very durable
it is a really nice feature. countless times i have poured a cup of coffe and put it on my desk at work, only to forget about i and ending up drinking a luke warm cup. that is taken care of with this mug. pretty early one og the contacts on the plate got stuck, so now i have to carefully put the mug back in a special way, or else it dos not heat. and now the coating on the inside seems to peel off, especially on the bottom. its to expensive for that level of durability. (sorry for the speelling)
Recommends this product
Customer review from ember.com
So Happy!
⭐⭐⭐⭐⭐ Ember Mug – The Best Gift I’ve Used All Year I received my Ember Mug for Christmas in 2024, and after using it consistently for almost a full year, I can easily say it’s one of the most useful and well-designed gifts I’ve ever owned. From the very first day, it completely changed my morning routine. Instead of rushing through my morning drink before it cools off—or having to reheat it multiple times—I can set the exact temperature I enjoy and keep it there. It feels like having a tiny personal barista carefully maintaining my perfect cup. What I love most: Consistent temperature: My morning drink stays exactly how I like it from the first sip to the last. No reheating. No guessing. Just perfect. Beautiful design: Sleek, modern, and comfortable in the hand. It feels premium every time I use it. Long-lasting battery: I’m impressed with how long it holds a charge, especially after nearly a year of daily use. Smart features that actually matter: The app works smoothly, the temperature control is effortless, and everything feels intuitive. Surprisingly durable: After almost twelve months of use, it still works like the day I opened it. I didn’t realize how much a mug could improve my daily routine until I owned this one. Now I wouldn’t want to go without it. If you’re on the fence about buying it—or considering it as a gift for someone—you'll be glad you purchased it. Easily a 5-star product. One of my favorite gifts ever.
Recommends this product
Customer review from ember.com
One Year Review
I've had this mug for about a year and use it at least 3 times a week. It works like it is intended to and I have had no issues.
Recommends this product
Customer review from ember.com