WashG1 | Matte Black/Ultra Blue
Offers & Perks
Product Details
Web ID: 5478210923 reviews
Overall it’s a big help to me as I am getting olde
I have arthritis in my fingers and find removing the red tray quite difficult. Very easy to use, not heavy & great to vacuum & wash all at the one time.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We're glad to hear it's easy to use and lightweight. For help with the red tray removal, please reach out to our support page via this link: http://ms.spr.ly/6424st236
Expensive nice idea
An expensive nice idea. Would not buy again. Cleaning after every use is fiddly, the tray you need to clean to get rollers out is exceptionally hard to get out and re insert. Has stopped me from using it as much as I would like.
Customer review from Dyson
Response from Dyson
Thank you for your review! We appreciate your honest feedback and understand how important ease of maintenance is to your experience. If you'd like to explore support options or share more details, our customer care team is here to help here: https://www.dyson.com.au/dyson-support
A Game Changer
Cleaning is very effective. A little time consuming when cleaning the unit and rollers irrespective of the self clean technology. Really like this product for large tiled areas.it has been a game changer in my cleaning regime.
Customer review from Dyson
Response from Dyson
Thank you for your review. We appreciate your feedback on the cleaning process, and it’s great to hear the product has made a noticeable difference in your cleaning routine!
Brilliant floor cleaner
Absolutely fantastic! I love my floor cleaner. It’s so satisfying and also at the Same time, horrifying to see all the dirt that comes off the floors! The only slight issue, is I feel like it would be easy to break or damage the water jugs, you do have to be very careful when assembling them otherwise it leaks.
Recommends this product
Customer review from Dyson
Encouraging
I’ve had this for a couple of weeks and starting to get used to it. The instructions have some errors so make sure you watch the video on how to use the machine. The ‘bits’ tray underneath is very stiff and difficult to remove. Also it gets very wet during the cleaning process so don’t expect to just shake the bits out. Overall I’m pretty pleased with the machine. It encourages me to clean my floors more often (yay) and beats mops and buckets any day!
Recommends this product
Customer review from Dyson
Great idea but unfortunately it's poorly made.
Purchased two of these a few months ago one for my mum and one for us, our unit has already broken once and had to be returned and replaced after roughly 12-15 hours of operation. It cleans okay but the water tanks are on the small side for a large home, are very fragile and you can tell the whole unit is built to a price (not the full retail price you are paying)!! The debris tray that sits under the unit is poorly designed at best - the inner red tray that has the sieve letting water through but not debris. It is supposed to clip into the lower tray which in turn clips into the unit itself. There is a consistent issues you will see in reviews where this tray is not clipping or holding together causing the debris tray to fall off the unit as soon as you pick it up - i.e. finish mopping an ensuite pick the mop up to walk back through a master bedroom and the whole thing falls apart on the carpet! Less than ideal, have also had replacement debris tray sent that was faulty aside from an original that was clearly faulty so the issues haven't been fixed mid production. The idea is good, it's just poorly made. Even the way it feels as you put the handle up or down and engage/disengage the upright position feels like you are going to break the machine each time. Any 5 star reviews are from tiny apartments who have had the unit for 5 minutes and people who have come to accept planned obsolescence. The lcd screen gimmick in the handle is a waste - money should have been spent on the fundamentals.
Customer review from Dyson
Response from Dyson
Thank you for your detailed review. We appreciate your insights and understand how frustrating it can be when a product doesn’t meet expectations. If you'd like to speak with our Customer Care team for further assistance, please reach out via this link: www.dyson.com.au/dyson-support.
Not worthy the money
very bad cleaning not worth the money i got another one from different brand a lot cheaper and a lot better
Customer review from Dyson
Response from Dyson
Thanks for sharing your feedback. We're sorry to hear the Dyson WashG1 hasn't met your expectations. We always aim to deliver quality and performance, so it's disappointing to learn this wasn't your experience. Your feedback is important to us and will be shared with our team.
Wash G1
The Wash G1 is fantastic machine easy to use and does a great job of cleaning the floors
Recommends this product
Customer review from Dyson