Purifier Cool PC1 | Black/Nickel | New
Product Details
Web ID: 5637985Ratings & Reviews
49 customer images
Purifier doesn’t work properly
Bought a product that apparently doesn’t work properly. The oscillation setting has never worked and I keep getting app messages telling me ‘a fault has been detected with your machine’. Would expect better from such an expensive product and respected brand.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are sorry to hear about the issues with your Dyson Purifier Cool PC1. This is not the experience we want for our customers. Please reach out to our customer support team by visiting the Contact Us page on our website so that our team can help you resolve the issue.
Wind speed
Noiseless but airflow not strong even at full speed. More suitable for air circulation rather than for wind speed.
Customer review from Dyson
Response from Dyson
Thank you for your review! We’re glad you appreciate the quiet performance, and your feedback on airflow helps us understand your preferences better. The cooling mode for our purifiers aim to create a powerful stream of purifier air to help cool you down. Should you have any questions ortips to get the best performance, feel free to get in touch with our support team here: https://www.dyson.com.sg/dyson-support
Great Investment
This is the best air purifier I have ever used. I love the live readings of the air quality in our home and outside. I suffer from seasonal allergies and this is a game changer. We set this on auto, and let it run when needed. Sometimes we turn it on just for additional airflow. We have two cats and two dogs, and I've noticed a huge difference in the air quality since we've purchased this.
Customer review from Dyson
Response from Dyson
Hi there, thank you so much for sharing your wonderful review. We’re delighted to hear that your Dyson air purifier has been such a great investment for you, especially with the live air quality readings and the relief it brings from seasonal allergies; it’s fantastic to know that the auto mode and additional airflow features are making a real difference in your home, and we’re especially glad that even with two cats and two dogs you’ve noticed such an improvement in air quality. Your feedback means a lot to us, and we truly appreciate you choosing Dyson to help create a cleaner, healthier environment.
Great features on it
I bought this a month ago and it works amazing. I love my Dyson.
Recommends this product
Customer review from Dyson
Response from Dyson
Hi there, thank you for your positive feedback! We’re so happy to hear you’re enjoying your Dyson and that it’s performing amazingly. If you need any help or advice in the future, please reach out via live chat or call our support team, and we’re here to make sure you continue to love your Dyson experience.
unbiased review
i bought this less than a month ago for my small bedroom to help with dust for my studio grade content creation set up and i’m just not 100% satisfied with the coverage of the dust collection of this machine, even when i keep it on at a consistent six speed 24/7 in a small regular bedroom there is noise on higher settings and it has to be turned down during stream but it’s fine for me when your gaming with a headset on even at max speed (10) but idk about chat if you use ur mic It does smell cleaner in the room and it has nice airflow but it could be better and the controls are simple
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share such a detailed and honest review. We truly appreciate your perspective and understand how important dust coverage and noise levels are, especially in a studio setup where performance matters most. It’s great to hear that you have noticed cleaner air, simple controls, and refreshing airflow, but we also recognize your concerns and would love the opportunity to make your experience even better. If you are open to it, we warmly invite you to connect with our live chat or voice support team, our experts will be ready to assist you further. Your satisfaction is very important to us, and we remain committed to ensuring your Dyson delivers the dependable performance you expect.
Strong air purification,but weak fan and expensive
I bought this product recently and overall I am satisfied, but there are some points to highlight. The fan itself is quite weak, it could have more power to circulate the air better. On the other hand, the noise level is acceptable and does not really bother, even when using it at night. The air purification system is the main positive point, it works very well and reacts quickly when needed, leaving the room feeling cleaner in a short time. However, this is not a cheap product and I think the filter replacement conditions could be better, since the price of the filter is quite high compared to others on the market. Even so, because of its air purification performance, I still consider it a good product, but with room for improvement in maintenance costs.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback on the Dyson Purifier Cool PC1. We are pleased to hear you are satisfied with its air purification performance, and we appreciate your comments on the fan power and filter costs. Your insights are valuable and will help us continue to improve.
Doing what it is meant to.
The Dyson air purifier is absolutely worth the investment. It’s sleek, quiet, and incredibly effective at improving air quality—I noticed a difference within days. The smart features and real-time air monitoring are a huge plus, and it’s easy to use and maintain. Highly recommended for anyone who values clean, fresh air at home!
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for taking the time to leave your review. We’re delighted to hear the Dyson Purifier Cool PC1 has made a positive difference to your home and that you’re enjoying its features. Your recommendation is greatly appreciated.
Regret Buying
Feels cheaply made, the remote sucks, not very responsive. It is very loud, but it sadly isn’t powerful so it shouldn’t also be loud.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback with us. We are sorry to hear the product hasn’t met your expectations. We take concerns about quality and performance seriously, and your input helps us improve. If you’re experiencing issues with your machine, please reach out to our support team via live chat or phone. We’d be glad to assist.