FP-130 Core Custom® 13-Cup Food Processor
Product Details
Web ID: 5396950Ratings & Reviews
16 customer images
Culinary is low quality marketed as high end
Terrible food processor. Pulse response time isn’t reliable. Difficult to control chop. Sometimes you press and nothing happens. The switches are loose in the unit. Feels cheap. I reported to the company. Sent them a video. They won’t do anything. Say it’s normal. I had a cuisinart for over 30 years. What I have now is not normal. Disappointed. Won’t buy the brand again. Warranty is a joke.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your feedback with us. Our teams will be reaching out to you shortly, so please keep an eye on your email—we want to make sure we address your concerns directly. If you’d like, you can also call us at 1-800-726-0190 with ticket number 8900434214 for immediate assistance.
do not buy
I had the original cuisinart food processor and finally need a new one. got this one and simply hate it. the bowl is impossible to scrape, when you blend it makes a mess and you can't use any tool to scrape it all back down into the bowl. i would give it a zero if the web site allowed. really disappointed with this product.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear your experience with the food processor has been frustrating. To reduce mess, make sure the bowl is securely locked in place and avoid overfilling, and always use the included tools as recommended; if issues persist, our team is happy to help. Please contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441559 for assistance or replacement options — we’re committed to ensuring a satisfying experience.
Works great
Works great!! Would highly recommend. I like that you can add attachments
Customer review from cuisinart.com
Huge fail
Just can’t get past the fact that I have to unplug this after every use to stop the lights from blinking! Like really cuisinart?! Will be returning asap Update!! I pushed the stop button three times in a row quickly out of anger and ALL THE LIGHTS STOPPED BLINKING! Tried it a couple more times and it continues to work!
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
LOVE this food processor!
Love love love this food processor. I have also purchased the blender attachment as well as the small bowl attachment. It is so very quiet, and Cuisinart has provided a storage system within the main bowl and small bowl so that an extra box is not needed for blades etc. I had received my first Cuisinart Food Processor 26 years ago as a wedding gift. My goodness, what a huge change. The blue is so beautiful in our Italian style kitchen.
Recommends this product
Customer review from cuisinart.com
Keep your old one.
I wish I never got rid of my old cuisinart. I purchased this one and the chopping blade doesn’t do the job. I can not even make hummus with this machine! I tried the slicer and chopped blades and both times my veggies ended up just macerated and lodged under the lid and blade. The bowl and lid have groves and ridges so any product you make gets stuck in it and can’t be scoped out and the spatula that comes with it doesn’t even fit to the bowl! 😭
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Style over Substance
I received this machine as a replacement for my wonderful Cast Iron Edition Cuisinart Processor which gave up the ghost after 15 years hard labour! Initially, I was excited to use this replacement but having used it regularly for several years, in comparison, and despite the hefty price tag, the FP1300U/SU is a poor substitute for the previous Cast Iron Edition, it's certainly not as robust or powerful, the plastic components are flimsy, most of which are now cracked or chipped. While in use it's very noisy, clunky and unstable and the bowl and work bowl lid are fiddly and stiff to attach or remove. Apart from the processing blades, shredding, slicing and grating discs, most of the other attachments and dicing kit haven't seen the light of day since I received the machine. I used the spiralizer attachment once but gave it up as a bad job. I've never used the dicing set or the second bowl because when I have small chopping/grating jobs I'll do these by hand to avoid having to wash the processor components. I find the multiple pusher irritating - on occasion I've taken the top off to "scrape down" and on putting the work bowl lid down onto the worktop the inner plungers have shot out of the work tube, slid across the worktop and onto the floor! I do like the fact the large bowl is sealed underneath preventing leakage, I like the thickness twist adjustment of the slicing disc. The machine looks good but sadly it's a case of style over substance and I certainly don't see it being as robust and long lasting as my fabulous old Cast Iron Edition machine which was a brilliantly engineered solid piece of kit that could cope admirably with the toughest of culinary challenges!
Customer review from cuisinart.co.uk
Meh
They don't make these like they used to. This machine works well but lacks the user-friendly way old school food processors work. Also, the rack to store the tools is confusing. I also have a problem with one of the blades unable to detatch from the rod.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your food processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317592. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team