Winfield 2 3-Piece Spinner Set
Product Details
Web ID: 3292419139 reviews
Quality Decline
Bought my 2nd set of Winfield luggage after using 1st set over 5 years. Im unsure if they changed manufacturers or if quality just isnt what it used to be. 2/3 sets broke or tore after the 1st trip. The warranty is basically a joke and they make you pay to ship the luggage to be repaired under the warranty. Very unhappy and will not buy Samsonite luggage again.
Customer review from samsonite.com
Response from samsonite.com
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Which Way to Wheel
I had significant difficulty trying to get both suitcases to roll at my side. I used the large & the small one. They would turn out which led me to pulling them as I did my old suitcase on two wheels behind me. Not sure what the issue is.
Customer review from samsonite.com
Broken handle
Broken product. Handle of middle sized bag was broken upon opening of product
Customer review from samsonite.com
Response from samsonite.com
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Great for the price
Great suitcase, scuffs easily as many have said but many scuffs can be removed and the bags are really sturdy.
Recommends this product
Customer review from samsonite.com
Did not meet my expectations.
Didn’t like the glossy finish, the color is advertised and deep blue but in reality is more like emerald green, scratches all over after one use, zippers don’t work well, overall poor quality. Did not meet my expectations.
Customer review from samsonite.com
Beautiful Set
This is a beautiful set! It appears very sturdy, and I can’t wait to use it!
Recommends this product
Customer review from samsonite.com
Low quality
I thought that the quality would be better and the plastic would be more rigid and more durable. I believe I won't be able to use it for a long time
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for your review, we appreciate the feedback.
Great Set
Great value for the money. Really good looking set
Recommends this product
Customer review from samsonite.com