Sam EdelmanWomen's Bianka Slingback Kitten Heels
Product Details
Web ID: 4429494276 reviewssorted by Newest
Zebra heels are gorgeous!!
I bought the Zebra heels for my fall outfits. They are just gorgeous!! A comfortable fit and perfect heel size. I am a 7.5 and bought my regular size. I am in love with these shoes. Sam Edelman, of course!!!
Customer review from macys.com
Excellent shoes
All the Sam Edelman shoes I've bought, I purchased them because they are so comfortable and beautiful.
Customer review from macys.com
Gorgeous shoes!
I bought these for the fall season, and what a surprise that they can be worn anytime of the year. These are perfect for work or any night out. These shoes are elegant and comfortable with the perfect-size heel. I feel as though I am in sneakers. My normal size is an 8; however, I did have to size up a half a size so my foot would not look like it was hanging off the edge. They are great for wearing at work all day.
Recommends this product
Customer review from macys.com
My”go-to” heel
It’s my “go-to” heel. Great with pants or dresses. Very comfortable and classic style. I have them in several colors.
Customer review from macys.com
Disappointed
Incredibly uncomfortable heels and the leather on the toe rubbed off after my first wear. Cheap quality. I contacted support as I felt that it was a defective item and they said they weren’t able to do anything about it. So disappointed. Never offered a replacement, repair, or refund.
Customer review from Sam Edelman
Response from Sam Edelman
Thank you for sharing your experience. We're sorry to hear that the shoes were uncomfortable and that the leather showed signs of wear after just one use. We understand how disappointing that can be, especially when you were expecting better quality and a more satisfactory resolution. While we regret that your experience with our customer service team did not meet your expectations, we appreciate your feedback and will share your comments with the appropriate teams for review. Thank you for taking the time to let us know about your experience.
Garbage
tip of heel fell off after one day of wear. totally defective
Customer review from samedelman.com
Response from samedelman.com
We're incredibly sorry that the Bianka Slingback Pump style didn't hold up as expected and for the inconvenience this caused. If you feel your item is defective we recommend contacting our Sam Edelman Consumer Care Department to see what your options may be regarding this matter. You may reach them at https://www.samedelman.com/customer-service/contact-us?icid=Footer_Help_ContactUs or call us at 888-889-9609. We would be more than happy to help.
Cute but not comfortable
Such a cute shoe, I’m so sad that they are so uncomfortable. I see tons of great reviews but personally these shoes kill my feet and my poor toes, they are in my regular shoe size but I swear every time I wear them I’m reminded why I don’t wear them. Great quality shoe though but unless you are planning on sitting all day or standing to take a photo, please don’t get these and save your toes.
Customer review from samedelman.com
Response from samedelman.com
We are very sorry that the Bianka Slingback Pumps aren't as comfortable as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Pretty shoe!
Love the style of this shoe. Very comfortable and not too wide. I have many colors! They are a wardrobe staple, in my opinion.
Recommends this product
Customer review from macys.com