Ultra Facial Overnight Rehydrating Mask 3.4 oz.
Product Details
Web ID: 4251585Ratings & Reviews
108 customer images
Love can’t wait
It’s such a great cream to use at any time or any day
Recommends this product
Customer review from kiehls.com
I was able to solve the dryness
It's wonderful, it leaves the skin super soft in the morning, I can see my skin renewed, different from other creams I've bought
Customer review from kiehls.com
Get your act together, Kiehl's!
I’ve been a loyal Kiehl’s customer for years, and I’m genuinely disappointed in the recent changes to the Ultra Facial Overnight Rehydrating Mask with 10.5% Squalane. I used to rely on this mask to deliver deep hydration overnight. I would wake up with my skin feeling soft, nourished and plump. Unfortunately, the reformulated version just doesn’t perform the same way. It’s not just this product either. I’ve noticed Kiehl’s has changed multiple formulas across their range, and each “new” version seems to be a gigantic step down from the original. It’s almost as if they think long-time customers won’t notice the difference. But we do. The texture feels different, the results aren’t as noticeable, and that intense hydration I loved is gone. My skin doesn’t feel as replenished in the morning and, for the price, it’s not worth it anymore. I hope Kiehl’s reconsiders these changes. Many of us became loyal customers because the products worked, and the old formulas were part of our trusted routines. Sadly, I’ll be looking elsewhere until they bring back the quality we know they’re capable of.
Customer review from kiehls.com.au
Not the formula I remember
I bought one for me and one for my mom. It seems the formula changed. It's watery and it's irritating. That happened to me and the same to my mom. So it would have to be the cream. I used this cream in the past and worked fine. Now not so much.
Customer review from macys.com
Love the effects
Love the product inside the jar, the printing wore off shortly after purchase.
Customer review from kiehls.com
Desperately need the old formula
The old formula was a perfect product. It worked well to repair skin barrier and moisturize. It was my go to and I had stocked up. I recently found some old product that had expired, and out of desperation I applied it on my face even though it smelled rancid. To my surprise, I woke up to brighter, glowing and dewy skin. I wish they took customer feedback seriously and bring back the old product. I’m willing to pay more for the old formula.
Customer review from kiehls.com
Response from kiehls.com
Hello. Thank you for sharing your thoughts with us! We truly appreciate your feedback about the Ultra Facial Overnight Hydrating Face Mask with 10.5% Squalane. We're glad to hear that the old formula worked so well for you. Your satisfaction is important to us, and we take customer feedback seriously. If you have any questions or concerns, please feel free to contact us at 1-800-543-4572, available Monday to Sunday from 10:00 AM to 7:00 PM EST. We’d love to hear more about your experience!
Skin still soft in the morning
Great product! My face retains the moisture all night.
Customer review from kiehls.com
Only product that saved my dry skin
This is hands down the best overnight mask I’ve ever used. I was nervous at first because I assumed it would feel heavy or greasy to sleep in but it doesn’t at all. It applies like a rich moisturizer, sinks in beautifully, and doesn’t feel uncomfortable or sticky. The real magic, though, is how it transformed my skin. I have a damaged skin barrier, rosacea, and some dermatitis. I had tried multiple dermatologist-prescribed products that only made things worse. On a whim, I gave this mask a shot and the results were incredible. The tightness, burning, flakiness, and redness were drastically reduced overnight. I’ve been using it almost nightly since, and it’s been the single most effective product in helping my skin heal. A few weeks in, and most of the redness is gone. I’m still working on fully repairing my skin barrier, but this was the product that was the most effective. If you’re struggling with sensitive, dry, or reactive skin, this is worth trying.
Recommends this product
Customer review from kiehls.com