Vibe Beam True Wireless Earbuds-White
Product Details
Web ID: 5630960114 reviews
The earbuds work, but app doesn’t
Fix the app vibe beam earbuds will not be recognized by the app! I tried every possible way to remedy this! Why have an app that can’t even recognize its own products! Major fail? I will not be buying your products again and not recommend your company!
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. Here are some troubleshooting steps that might help isolate the issue, and do the following in order. First, go into the app and clear the Cache, then uninstall the app from your device. Next, forget or unpair the JBL Vibe Beam from the Bluetooth list on your device, then reboot the device/phone twice (this is an important step, as it ensures that the device has gone through an entire on/off cycle without ever seeing the app or Bluetooth pairing, so all remnants are removed from the phone). Third, reset the earbuds. After that, pair them to your device. Play some music to ensure a good Bluetooth connection. Lastly, download and install the app, open the app, and allow all permissions (the app will not function without permissions). When the app opens, it should find your speaker and function properly. Please know that we can not guarantee the use of our app when using Beta versions of Operating Systems. If the issue remains, please contact us.
JBL Truly Sound Nice
JBL Vibe Beam Purchased few weeks ago, Exellent it Sounds the Bass, Vocal, Jazz, Easly Connected Ambient alert & talk true features are helpfull. Even though I purchased Refurbished still like New Highly recommend headphones buds.
Customer review from jbl.com
I hate this warranty replacement
got these as a replacement warranty. They have so many unnecessary features, like the audio switch with it really freaking annoying. the right side doesnt alway charge. they dont always find each other when they connect. They took the tune235 platform which was incredible and completely trashed it.
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. We recommend cleaning the contact pins on both the case and earbuds with a cotton swab dipped in alcohol. Please ensure the pins are completely dry before placing the earbuds back in the case and using them. If you need further assistance, please contact us through this link: https://support.jbl.com/us/en/#contact
Ear pods
Great purchase my grandson loves them Uses them every day!
Customer review from jbl.com
Waste of money
I bought these less than a month ago. The sound quality is TERRIBLE and trying to adjust the EQ or use any of the preset EQs within the app didn't help improve my experience. I spent several hours trying to fine tune the EQ while listening to podcasts, music, videos. I could only find a barely decent setting. Not worth the money for the trouble. Why not just sell product that has good EQ out of the box? Anyway, it gets one star because they play audio. They just do that poorly.
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback. To isolate the issue with your JBL Vibe Beam, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit securely into the shapre of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Highly recommends!
Best headphones I’ve came across. Broke my first pair after 2 and a half years. I pop them in at 7AM when i hit the road and I don’t take them off till about 5-6ish when I’m off. Only have to charge them once a day. I highly recommend. 10/10
Customer review from jbl.com
Decent return
The silicone ear piece suck. They fall out of my ear. I was sent two small and one medium. If I stand up they fall out of my ear. Qualify is fine. Not great. I'm going to return since I can buy cheaper elsewhere. Overall not bad. I would recommend if I could use them as advertised.
Customer review from jbl.com
Great buds, bad ears
This is a pretty good budget option. There cheaper than most other earbuds while still having great sound quality. The biggest complaint I have with then is that they won't fit in my ear no matter what u try. Foam tips, putting them in differently, I've tried them all. I can't even stand up or go on a jog without constantly needing to readjust them. And with every other earbud I try they fit perfectly.
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback. Our JBL Vibe Beam comes with S/M/L ear tips. Make sure to try all the available sizes that best fit your ears. You can try the "Check My Best Fit" banner in the JBL Headphones App to walk you through getting the best fit, and it will let you know when you've accomplished it. If you need further assistance, please contact us.