Hang Up Bluetooth Speaker
Product Details
Web ID: 3433163Ratings & Reviews
6 customer images
It stopped connecting and when unplug from charge
It turn off buy it self and it is also very pocketable
Customer review from jamaudio.com
Response from jamaudio.com
Hi LANDkso, We’re sorry to hear that your speaker loses connection when unplugged from charge. Could you please get in touch with our customer service team so that we can try to resolve this for you, if you could let us know, if the speaker remains powered on when unplugged, this will help us to assist you: https://uk.jamaudio.com/customer-support/contact-us We know it’s frustrating to order something that doesn’t work as expected, and we’ll do our best to ensure you’re satisfied with your speaker. Our team is always ready to help! Thank you for taking the time to review this product. We value your feedback to help us improve the quality of our products. Kind Regards Team Jam Audio
Simple solution???
I have Jam Hang Up & had problems charging. The thing just would go off even after I charged it overnight. I see that many people complain about the Hang Up not holding a charge, not turning on. THE SIMPLE SOLUTION: I went back and looked at Instructions. It is in pictures with no words! I believe they mis-marked the charging port- it is not the one what hold the charging cord. You have to open the covered port and use that to charge the battery. PROBLEM SOLVED!! Jam fix your instructions, they are either wrong, misleading or confusing you clients and costing you. I hope i saved you money and reputation, and help other buyers. I like my Hang UP and my Hang Around.
Recommends this product
Customer review from jamaudio.com
Skipping after using it maybe 10 times
Loved when I first got it but now warranty is over and it’s skipping. I only use it at beach so i haven’t used it more than 10 times because of co I’d last year :-(
Customer review from jamaudio.com
Response from jamaudio.com
We are sorry to hear this. Please contact Consumer Relations at 888-802-0040 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@jamaudio.com for assistance.
Hang up
I strongly do not recommend buying the speaker it worked for me three times and that's it. None of the troubleshooting online has been able to fix it. It is connected but won't play. Pretty much a waste of money just really disappointed.
Customer review from jamaudio.com
Response from jamaudio.com
We are sorry to hear this. Please contact Consumer Relations at cservice@jamaudio.com for assistance.
GREAT SPEAKER!!!
Perfect speaker for shower,bedroom and small hang out! I love this speaker so much! It’s loud and the battery is great! 5/5 Stars!!
Recommends this product
Customer review from jamaudio.com
Don’t do it!!!
Don’t do it! Don’t be tricked by the cute sleek durable outside of this device. Talk about disappointed!!! Mine lasted one round of listening, won’t recharge (yes we did everything they say to do on the internet and if you search “problems with my JAM speaker” you’ll find tons of the same issue) and there’s no real support for getting it fixed. The red light just stays on and when you try pairing it nothing happens so clearly it’s not charged. Some even say to replace the battery which I’m not sure can even be done on this version? I have other portable speakers of lesser durability that actually work. So that being said I wish I hadn’t wasted the money on this one. Mine is still new. Only used for one afternoon! If the company wants to replace it feel free. You might actually learn what the mistake is in its production and make some buyers really happy!
Customer review from jamaudio.com
Response from jamaudio.com
We are sorry to hear this. Please contact Consumer Relations at 888-802-0040 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@jamaudio.com for assistance.
Junk
Received as a gift for Christmas and it NEVER worked. I charged it for the appropriate time and the red light stayed on, never connecting to my iPhone. It's not worth my time to replace the battery so it'll be going to the Electronic Landfill.
Customer review from jamaudio.com
Response from jamaudio.com
We are sorry to hear this. Please contact Consumer Relations at 888-802-0040 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@jamaudio.com for assistance.
Sure whatever
I bought this last week and the audios pretty good. But no matter how dry your surface is, this speaker can’t go 5 minutes without falling off. Even though the speaker is waterproof, when a layer of water is on the speaker (showers for instance), the audio gets muffled so you’ll have to turn the volume up a bit more. I gave it a 3 star because out of water it’s fine, but in the shower it’s pretty sucky.
Customer review from jamaudio.com
Response from jamaudio.com
We are sorry to hear this. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on the appropriate team.