De'LonghiMagnifica Plus Fully Automatic Espresso Machine
Product Details
Web ID: 5271761Makes tasty drinks that are warm, not hot.
We like the automatic features. They make creating drinks easy. What we don't like is the coffee is never very hot and most of the components are plastic, not metal.
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Customer review from macys.com
Easy Mornings
This expresso machine is great. As the lone coffee drinker in the house. I love the convenience and easy cleaning. I make daily use of the machine. I would only ask for the temperature of the coffee to be a little higher. It help if I warm my cup some prior to making my coffee.
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Customer review from De'Longhi
Perfecta to Mangifica
We had the Perfecta for over 10 years (and a few repairs). We absolutely loved it. We’re slowly getting adjusted to the Magnifica. We love all the upgraded options and personalization available. It’s been hard to find a setting/selection to duplicate the long and strong full cup we used to be able to get, but I’m sure we’ll figure it out eventually. So far, the machine and the experience with it as well as the coffee has all been excellent. Shipping took an extended period. But that’s been the only negative so far.
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Customer review from De'Longhi
Addicted!!!
This is an awesome coffee machine, perfect coffee every time! We love the large selection of bevoand the ability to customize each drink to our preference is “over the moon”! The only downside is… now we drink a lot more milk-base coffee drinks! Highly recommend this machine!
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Customer review from De'Longhi
First Espresso Machine
This is my first espresso machine. I chose this brand and model based on 6 months of research and experimentation. After using it now for three weeks, I'm not really sold on it. I believe it makes really good coffee, espresso, and like espresso beverages but I don't like that the beverage is not very hot. After contacting De'Longhi, they gave me a list of remedies to try to make the water hotter other than what is located in the settings.
Customer review from De'Longhi
Response from De'Longhi
Dear RG3, Thank you for sharing your experience with the De’Longhi Magnifica Plus Espresso Machine (Product ID: ECAM32070SB). We appreciate the time you invested researching your first espresso machine, and we understand how important it is for your beverages to reach the temperature you expect. We are glad to hear you enjoy the coffee quality, and we want to help you achieve the best results possible. Thank you for trying the remedies provided by our Customer Care Team. If the temperature concern continues, we kindly request a short video demonstrating the steps completed and the latest result. This will allow us to validate the machine’s performance and provide the most accurate next steps for you. Please note: Temperature complaints are quite common and are often related to appliance adjustments or expectations rather than a defect. To properly assess the temperature, a coffee temperature test is required. Please follow these steps in order: 1) Turn the appliance ON. 2) Set the temperature to the maximum level (see Section 9.6 “Coffee 3) Temperature” in your user manual). 4) Run 1–2 rinse cycles to warm up the internal hydraulic system. 5) Select and prepare a 2X espresso coffee. 6) Start the brewing process. 7) Allow at least 20 ml of coffee to be dispensed into the cup. 8) Measure the temperature 2–10 mm from the coffee spout. The expected range is 83°C ± 3°C at a medium temperature level, equal to 181.4°F to 188.6°F. The optimal extraction temperature for espresso falls between 85°C–96°C (185°F–204°F) at the brewing head. However, as hot water travels through the coffee puck and into the cup, heat naturally dissipates by 5–15°F. As a result, the measured flow temperature at the cup is slightly lower than the internal brew temperature. A reading of 181–189°F (83°C ± 3°C) at the spout indicates that the extraction is occurring within the correct thermal window, ensuring proper flavor extraction, balanced crema formation, avoidance of burned or bitter taste. This is the industry standard for fully automatic espresso systems. Please record a short video showing these steps clearly. If the issue persists after completing the test, reply with the video so we can assist you further, offer troubleshooting, or proceed with warranty options if needed. We are here to support you and ensure your machine performs to your satisfaction. To reach us directly, please feel free to chat with a live expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. Kind regards,
This Has Transformed Our Daily Coffee Experience
We love this machine. There are so many options and they are all made so well. This has been a definite upgrade to our daily coffee drinking.
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Customer review from De'Longhi
Morning, Noon, and Night
We just thought our previous capsule coffee maker was good, but this is an entirely new ballgame. I can’t wait to wake up to get a cup of coffee. Then another in the afternoon, and then I use it for hot water for an evening cup of tea.
Customer review from De'Longhi
Best cappuccino machine on the market
Fantastic machine
Recommends this product
Customer review from macys.com