Oracle Jet Espresso Machine
Product Details
Web ID: 5216291Inconsistent
I’ll get my beans dialed in and pull a shot right at 30 seconds, then the next day (without me changing the beans at all) the same setup takes 45 seconds. The Oracle Jet is wildly inconsistent.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Good machine, but not worth price point
Had this unit for just over a year, and I have already had it replaced once, and have just sent the new unit back for repairs now. When it works, it works well, however seems like it has longevity issues. I've had to waste hours on the phone, gas driving back and forth dropping the unit off, wasting coffee beans, and much more. Not something i'd expect when paying this kind of money for a coffee machine. Was very excited to invest in a Breville but now i am second guessing myself :(
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
This is Best Expresso Machine
Oracle Having tested three Breville machines—the Touch, the Barista Pro, and now the Oracle Jet—I can confidently say that the Oracle Jet is the most comprehensive. Its automatic tamping system ensures a flawless extraction, and the espresso quality is notably superior. Additionally, the milk texturing is flawless, creating the perfect microfoam for any latte or cappuccino. In short, the Oracle Jet takes home coffee-making to a professional level.
Recommends this product
Customer review from breville.com
Steam Wand Broke After 30 days
The machine is wonderful if it works and it’s beautiful The thing may be over engineered. My steam wand malfunctioned by not staying up and now the machine is unusable due to it not recognizing it being lowered. I have a case opened and all I get is calls during work of a busy noise and hello hello hello three times. It’s frustrating to say the least. While I’d love to keep it, buyer beware. Right. Ow I’d just sits on my counter after spending a lot of money.
Customer review from breville.com
Response from breville.com
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
Top notch Breville
Easily one of the best purchases this year. High quality espresso machine with easy accurate touch screen instructions.
Recommends this product
Makes cafe quality coffee at home
I've been using my new Oracle Jet for a week now and I look forward to my mornings more than I could have ever imagined. It's the perfect combination of manual and automatic to make it fun and make a great espresso drink at home. My only complaint is that it does not allow you to make a drink that adds water and steams milk automatically, like an americano misto.. I don't get why you can't do that. I'm hoping an update over wifi will change that.
Recommends this product
Customer review from breville.com
Extremely bitter shots
I am soooo frustrated with this machine! Simply cannot get a decent shot - I have tried every possible setting, water temp, etc but no luck. I like the Rutamaya Espresso roast and it tastes great w/other machines, just not this. Almost ready to return
Customer review from breville.com
Response from breville.com
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
Game changer!
Elevates the coffee experience. Nutritious and delicious lattes. Amazing depth of flavor using Gustos coffee. Love it!
Recommends this product
Customer review from breville.com