Glass Leak Proof Salad Container
Product Details
Web ID: 5282681429 reviews
Broken Lid/No Replacement = A Disappointment
I bought this for my lunch as a school educator and happily used it until I got a job with lunch included. Fast forward two years later and my youngest kiddo needs to take a lunch due to food sensitivities. They've been using the lunch box for the last month and the lid handles just broke today. I came on here to buy a replacement lid (who doesn't make a replacement lid?) only to find that the handles break frequently and that no replacement lid is offered. My lunch kit is out of warranty so I am out of luck. I guess we'll be winging it with a broken lid. I am beyond disappointed that a) this is a common problem that you haven't addressed yet and b) I can't even purchase a replacement lid.
Customer review from Bentgo
Response from Bentgo
Hi Foodie, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com and we will be happy to explore some options and solutions so we can assist you and take care of your lunchbox needs. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Love it!
There are some small improvements I would make, but overall I am loving this salad container! My suggestions would be to make the dressing lid seal better, it always feels like it doesn't fully seal, like it wobbles a bit when it's on but it stays on. And I wish you could snap the lid on without the divided insert to shake the salad, but instead I just hold the top on when I shake it. It has made taking a salad to work so much easier than bringing 4 containers like I used to!
Recommends this product
Customer review from Bentgo
Lids break too easily
I was coming to the page to double check if the glass is oven safe (it is yay!) then saw all the reviews about the container lids breaking and wanted to echo that. I bought the glass salad container duo almost a year ago. I really like them. I can carry my lunch and all my snacks for the day in one tidy package. BUT about 5 months in one of the snaps started falling off all the time (annoying but whatever) then the whole arm broke off from the top ugh. I reached out about a replacement lid and they said they can only replace the whole unit resulting in 2 lids and 3 sets in my cupboards. Now 10 months later the other lid broke in the same way. I know they are still under warrantee but I don't want a 4th set taking up room in my cupboard, I just want a lid. I'm really hoping this is a nudge to add solo lids to the replacement inventory. Also guess long term plans to improve the lids would be really helpful.
Customer review from Bentgo
Response from Bentgo
Hello! Thank you for sharing your experience with the Bentgo Glass Salad Container—we’re so glad to hear you enjoy using it daily, but we’re truly sorry for the frustration you’ve experienced with the lids. We completely understand how inconvenient it feels to have extra sets piling up when what you really need is just a replacement lid. Your feedback about offering lids separately (as well as improving their long-term durability) is very valuable, and I’ll be sure to share it directly with our product team. In the meantime, since your containers are still under warranty, please reach out to us at support@bentgo.com or 714-668-0300 so we can work with you on a solution that helps get you back to enjoying your containers without the clutter. Thank you again for your honest feedback and for being a Bentgo customer—we truly appreciate it. Thank you, Jessica Bentgo Customer Support
Long time Fan, extremely disappointed
Love the bowl. I've been using them for three years! I like that it’s glass and the size, but unfortunately, these lids break so often, and the warranty just replaces the entire bowls. Not eco-friendly! Just redesign the lid and make it a solid piece like the plastic model you have! A single molding. Please do better with your product. Offer this fix to the people who love these glass bowls. Please get your act together.
Customer review from Bentgo
Response from Bentgo
Hi Longtime Fan, Thank you for sharing your feedback. We sincerely apologize for the issue you've experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Glass salad container
I I love the size of the container, but unfortunately, the quality of the lid is not strong enough.
Customer review from Bentgo
Response from Bentgo
Hi Rterla, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
The lid breaks and isnt fixable or replaceable
I love this container and keeping my salad fresh! However, i have purchased 3 glass and 3 plastic and the lids are broken on all of them! Also, cannot find where able to purchase new lids with clips. Its a design flaw for sure!
Customer review from Bentgo
Response from Bentgo
Hi Brianna, Thank you for sharing your experience with the Bentgo Glass Salad Container. We’re so glad to hear that you love how it keeps your salads fresh, but we’re truly sorry for the frustration with the lids breaking and the difficulty in finding replacements. Your feedback about the clips is very valuable, and we’ve shared it with our product development team as we continuously work to improve our designs. We’d be happy to help troubleshoot or explore options for you—please reach out to us at support@bentgo.com or call us at 714-668-0300 so we can assist further. Thank you, Jessica Bentgo Customer Support
An Easier Pack
Using a bowl has been far more easy to pack items than the rectangular bos. It is deeper and can hold larger items such as corn on the cob.
Recommends this product
Customer review from Bentgo
Horrible LID!
I loved the idea of this product, I bought 4 containers so that I could meal prep my salads for the week!!! I’m now only have 1 container to due the poor quality of the “snap/lock” LID. The lid either breaks while trying to close the container or it doesn’t quite close properly! This is so frustrating because I really loved the container and this was the only problem but it completely undermines the point of the lock in fresh!!
Customer review from Bentgo
Response from Bentgo
Hi LIDS, Thank you for sharing your experience with the Bentgo Glass Salad Container. We’re truly sorry to hear about the issues you’ve had with the snap-lock lids—we know how frustrating it is when the design doesn’t perform the way you need it to, especially when meal prepping for the week. Please know this product is backed by our 2-year warranty, and our team would love the chance to help make this right for you. Reach out to us at support@bentgo.com or call 714-668-0300, and we’ll work with you directly to find a solution. Thank you, Jessica Bentgo Customer Support