CarpetXpert HairPro Upright Vacuum with StainStriker
Product Details
Web ID: 5494942126 reviews
This has been very disappointing. It keeps shutting off for no reason.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you're having power issues with your Shark CarpetXpert. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Holy grail carpet cleaner!
We bought this vacuum a couple of months ago and after using it a handful of times I can write a review on it! Hands down this is the best carpet cleaner we have ever owned. It has made our living room rug look new and our bedroom carpet brand new when we built our custom home. The only con is having to dump out the water very often because of how small the tank is but other than that 10/10 carpet cleaner. You will get a bang for your buck! If you have kids or pets that leave a mess, this works magic!
Recommends this product
Customer review from sharkninja.com
Lifesaver
I’ve had this carpet cleaner for just about a year now, and it has truly been a lifesaver. Between a dog with frequent stomach issues and a 17-year-old cat who isn’t exactly cooperative, I deal with more messes than I’d like. This is my first carpet cleaner, so I don’t have much to compare it to, but I have borrowed others in the past that were far too bulky or complicated to use regularly. This machine, however, is incredibly user-friendly—lightweight, easy to maneuver, simple to take apart, clean, and reassemble. It makes tackling pet messes so much faster and less stressful. I primarily use the stain-striker feature, but I’ve also tried the full vacuum mode and it works very well. I’ve removed stains I thought were permanent and eliminated cat urine odors that no online “miracle remedy” could touch. For ease of use and effectiveness, this has honestly been one of my favorite purchases ever, and I would buy it again in a heartbeat. My only complaint is that I wish the suction were a little stronger. It also struggles with tougher jobs—like my beige ottoman that my dog has claimed—but for everyday stains and odors, it’s fantastic. Overall, if you have pets and want something that’s easy to use, this is absolutely worth it.
Customer review from sharkninja.com
I LOVE my Shark
I have 3 Great Danes. One is elderly and leaks when she sleeps, and another has birth defects the leave her with limited bowel and bladder control. Needless to say, I have to clean my carpets A LOT. I have used other less expensive carpet cleaners. They all required more time and labor with barely satisfactory results. I decided to spend exta on a Shark carpet cleaner. I am glad I did. Not only has my Shark removed the stains left by other brands, but it is easier to use and MUCH easier to clean than any other carpet cleaner that I have used. It has also cut my carpet shampooing time by more than half.
Recommends this product
Customer review from sharkninja.com
Didn’t work as well as expected
Bought this a few weeks ago and doesn’t work as well as I thought. When using, it left streaks and clean spots in certain areas. Seemed that when dispersing the cleaning liquid and water was uneven. Pretty disappointing as I own multiple shark products and are happy with them except for this carpet cleaner. Not to mention the amount of money I spent on this. carpet cleaner
Customer review from sharkninja.com
Response from sharkninja.com
Hi JessicaC., Thank you for taking the time to leave a review. We’re so sorry to hear that your Shark CarpetXpert does not work as expected. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product. We kindly invite you to reach out to our team via phone at 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
Terrible. DO NOT BUY!
I just bought this yesterday and tried it today. Brand new out of the box and every 90 seconds it turns off saying DWT (dirty water tank) full. Except it’s not. Apparently, even though this is designed for use by those with pets, if a dime size piece of fur covers the tiny 1”x2” foam filter it shuts off. I’ve stopped and cleaned the filter 3x now and so far have a 3ft section cleaned.
Customer review from sharkninja.com
Response from sharkninja.com
Hello Csha62, Thank you for taking the time to leave a review. We're really sorry to hear that you're brand new Shark Carpet Expert is giving you a DWT error. This isn’t the experience we want our customers to have and we’re eager to help here. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
Game changer!
Greatest deep cleaner ever. Cleaned in seconds what others couldn’t in years. If you’re thinking about buying do not hesitate. It will change your life and carpets!
Recommends this product
Customer review from sharkninja.com
Awesome
Doing good so far only used it once so far so it's hard to tell
Customer review from sharkninja.com