Shopping Services > Visitor Services
Visitor Services

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Bloomingdale's has a celebrated history as a special destination for shoppers from around the country and around the world.

To make the most of your visit, stop by one of our visitor centers in New York, San Francisco, Chicago, Miami or Honolulu and take advantage of these special services:

  • Translators and store directories in nine languages
  • Personal shopping assistance and concierge services
  • Coat and package check
  • Hotel package delivery for purchases of $250 or more
  • Information on special visitor promotions

For more information, download the Bloomingdale's Guest Services Capabilities packet.

Visitor Center Locations

New York, NY

59th Street & Lexington Avenue

Miami, FL

Aventura Mall

Chicago, IL

900 N. Michigan Avenue

Chicago, IL

Home & Furniture Store at Medinah Temple

San Francisco, CA

845 Market Street

Honolulu, HI

1450 Ala Moana Blvd

For more information on Bloomingdale's Stores, visit the Store Locations and Events page.

Professional Services

Like No Other Store in The World.

Whether they've heard about Bloomingdale's from their most fashionable friends or seen our world-famous stores captured on film and television, there's a good chance your clients already know that Bloomingdale's is a one-of-a-kind shopping destination. Now, with our exclusive group events, they can experience firsthand what all the buzz is about. We'll give your clients the VIP treatment from the moment they arrive—personally greeting them at the door before store hours and pampering them with the latest fashion, glamorous makeovers, special menus, chic swag bags, a behind-the-scenes store tour and more. With a comprehensive list of customizable experiences, we can curate an exciting event your group won't soon forget.

Every Guest is a Special Guest.

We'll work with you to craft the perfect gift bags—which can include personalized welcome letters, all-day savings certificates, gift cards, souvenir gifts and so much more—all custom designed to make the members of your group feel special (and stylish).

We're at Your Service.

Contact our dedicated Tourism Managers in New York City, Chicago, Miami and San Francisco to arrange a Bloomingdale's tour or event, and we'll take care of the rest—our professional staff is trained to help guide you and your groups through our store with foreign language assistance, coat check and printed multilingual store directories. We also provide personal shopping assistance, hotel package delivery and international and domestic shipping to help your clients find exactly what they want—and take it home with ease.

Your Clients. Your Tour. Your Way.

As one of the world's premier retailers, we know that one size never really fits all. The same is true when it comes to entertaining the diverse members of your group. Let us help you customize an experience for your clients, catering to their unique interests, budget and time constraints. Some of our most popular events* include:

  • Breakfast at Bloomingdale's
  • Pre-theatre Cocktails
  • Ladies Who Lunch
  • Trend Presentations
  • Cosmetics Master Classes
  • Store Tours

*Events vary by store. Contact the Tourism Manager for additional questions and capabilities.

New York

59th Street and Lexington Avenue

Soho 504 Broadway

Tourism Program Planner, Lauren Serrano



Aventura Mall 19555 Biscayne Boulevard

The Falls, Miami 8778 SW 136th Street

Miami/Aventura Tourism Manager, Jonathan Torres



900 North Michigan Avenue

600 North Wabash Avenue

Trade Area Manager, Marketing/Events/Tourism, Katy Crabtree



San Francisco Centre, 845 Market Street

Regional Manager of Tourism, Sarah Roach Henrie



Ala Moana Center, 1450 Ala Moana Blvd

Supervisor, PR and Tourism, Midori Munezuka