How to Make a Return

We offer free returns every day for online orders!

You have 30 days from the date of receipt to return your online purchase in saleable condition either by mail or to a local Bloomingdale's store. Some departments, such as Designer Apparel and dresses, have special return guidelines.

 

Click here to view Bloomingdale's return policy.

 

For assistance with returns, please chat with us using the link located at the bottom of this page. Click here for our business hours.

Once your return is processed at a Bloomingdale’s store, your refund is issued immediately. If you provided an email address, you’ll receive a confirmation once your return has been completed.

 

Please allow 3–5 business days for the refund to appear on your account, depending on your bank’s processing time.

 

Please note:

  • Bloomingdales.com purchases can’t be returned to a Bloomingdale’s The Outlet store.
  • Returns without a receipt may be credited to your Bloomingdale’s account or issued as merchandise credit, per store policy.

Once your return is received at our return facility, it will be processed as quickly as possible.

 

Most refunds are issued within 5–10 days after the return is received, and you’ll receive an email once your refund has been processed.

After processing, please allow an additional 3–5 business days for the refund to appear on your account, depending on your bank’s processing time.

 

Important Exceptions

  • Fine Jewelry returns may require additional inspection and verification, which can extend processing time before a refund is issued.
  • Third‑Party Seller returns are processed by the seller directly and may follow a different refund timeline. Seller‑specific details can be found in your order information.

Please note that any returns for must be mailed back to the seller. Refunds will be processed once the seller has received the merchandise. Most refunds are processed within 5-10 days. Store associates can assist with your return at the bHelpful desk. Returning items in store will delay your refund.


For more information on Third Party Sellers, click
here.

No printer needed! Just package your items (including the original packing slip, if you have it). Follow these simple steps:

  1. At step 3 of the Return process, click "Label-Free at The UPS Store".
  2. Submit your return.
  3. Once submitted you will receive a QR code via email and on the return confirmation page.
  4. Your initiated return will provide you a unique QR code.
  5. Take your package to your closest UPS Store.
  6. Present your QR code to The UPS Store employee for scanning.
  7. The UPS Store will take your package, complete the return shipping process, and provide you with a confirmation receipt.
  8. Once Bloomingdale's receives and processes the returned item(s), we will promptly issue your refund.

  • Shipping and handling charges are not refundable.
  • For returns without a receipt, we may require you to provide your name and address, unless we have it on file. We may use your name and address for our security and marketing purposes. Please be assured that any information you provide will be handled in accordance with our customer privacy policy. Our Notice of Privacy Practices is available here. Residents of the state of California can see additional privacy rights information here.