Enfinigy 1.5 L Kettle
$119.99
Color:Silver
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Product Details
Web ID: 37628999 days ago
from Toronto ON
GenderFemale
Age45-54
Disappointed
Very Disappointed – Rust After Just a Few Months I had high expectations from Zwilling because of their reputation for quality, but this electric kettle has been a major letdown. After only a few months of regular use, I noticed rust forming inside the lid (see photo). For a premium-priced product, this is completely unacceptable—especially for something that’s supposed to handle drinking water! Not only is the rust concerning for health and hygiene, but it also shows that the materials used aren’t as durable as advertised. The outside looks sleek, but clearly the inside doesn’t match in quality.
Customer review from zwilling.ca
1 month ago
Great Product!
Great kettle! We are so please, we bought another one.
Recommends this product
Customer review from Zwilling.com
2 months ago
Broke after 3 years
Stopped heating after 3 years of use but the button still lights up
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations2 months ago
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 1.5 l, Cool Touch Kettle didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.
5 months ago
from Vancouver, BC
GenderMale
Age45-54
Great looking, easy to use but cheap built.
I used this Zwilling kettle for about a year when I noticed a brownish discoloration on the lid near the spout. I contacted Zwilling Canada, and they told me it was caused by minerals in the water. They suggested cleaning it with a mixture of vinegar, baking soda, and liquid soap, but it didn't help. Since the warranty had expired, there was nothing they could do. I kept using the kettle, but after another year and a few months, the plastic lid started bubbling and peeling, releasing tiny particles. Who knows if any of them ended up in the water we drank? For a kettle, with this price tag, the quality was disappointing, and the lifespan was far too short.
Customer review from zwilling.ca
5 months ago
Beautiful
Beautifully made kettle, modern look and good size at 1.5L
Recommends this product
Customer review from Zwilling.com
6 months ago
Plastic lid discolored and melted near pour spout!
We initially liked the aesthetics and performance of this kettle, but after a year the white plastic lid began to turn brown and melt near the water spout. If the lid was stainless steel, this would not have happened. I discarded it.
Customer review from macys.com
6 months ago
Zwilling Cool Touch Kettle
Bought it for my mom. So far so good. She said it was a little big but she was used to a smaller kettle
Recommends this product
Customer review from Zwilling.com
6 months ago
Pleased with quality and design
The Kettle is perfect. We live with well water, and this kettle is very easy to descale and comes with great instructions. The mesh in the pour spout is also perfect for our situation. It's also a very nice-looking kettle—modern, clean, and very well made. We have had it for about a month now, and it's great. Very Happy with this purchase.
Recommends this product
Customer review from Zwilling.com