Enfinigy 1.5 L Kettle Pro
$149.99
Color:Silver
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Product Details
Web ID: 376290010 days ago
Plastic lid discolored and melted near pour spout!
We initially liked the aesthetics and performance of this kettle, but after a year the white plastic lid began to turn brown and melt near the water spout. If the lid was stainless steel, this would not have happened. I discarded it.
Customer review from macys.com
17 days ago
Ready to send it back to the company!
The touch pad is a nuisance. Whether one uses a soft touch or presses, it does not always come on. Save your money and buy a cheap hot water kettle. I thought this was a quality product.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations17 days ago
Thank you for your review and for your feedback. We are sorry to hear about your experience. The control pane on our units is to be pressed firmly. To assist you here is our video: ENFINIGY – How to video Electric Kettle Pro https://www.youtube.com/watch?v=64S1cvGlPhE We appreciate all reviews, and we will certainly forward your feedback to the appropriate Brand team. If you have any questions, please do not hesitate to reach out to our Consumer Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated representatives are available to assist you in any way possible.
27 days ago
Unit was dead on arrival and never worked once.
Purchased as a gift. Just took it out and cleaned it and all appears to be new. However, after a brief flash of all the controls the unit has no power. I’ve followed all directions. It has water, connected properly, etc. The outlet works (I’ve checked it with a multimeter and also tried other appliances. Also tried a second outlet that works fine (new house). The unit is simply dead. Returning and not sure I want another one considering this is a higher end brand and a pricey item for what it does and it came out of the box dead.
Customer review from Zwilling.com
27 days ago
Rust Problem
Love the kettle but I have the same issue as other people with rust developing at the bottom of the kettle.Can't get it to clean off and makes me nervous about drinking the rusty water. Sadly, I can't recommend what otherwise is a great kettle.
Customer review from Zwilling.com
2 months ago
Great Expectations!
Electric Kettle Pro arrived last night. Easy set up and instructions. Have great hopes of this lasting longer than my last (different brand) kettle (10 years). All the settings seem to work, haven't tried the baby bottle.
Recommends this product
Customer review from Zwilling.com
3 months ago
Didn't last long
Purchased 13 months ago. Excited when first received. It worked as it's expected. But only for about 1 year and then broke right after warranty. When it worked, it worked. Everything's fine. I actually quite enjoyed using it.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations3 months ago
Thank you for your review and for your feedback. We apologize for your experience as this is not common. We are happy to hear that you enjoyed using your Kettle Pro and we understand your disappointment. At Zwilling we stand behind all our products. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
3 months ago
Rust after 2 days only…
I had the kettle for 2 days and rust started to show. Very disappointed. For an expensive kettle and from a very reputable brand this is unacceptable
Customer review from zwilling.ca
3 months ago
Rust less than 1 year
Rust starts to develop less than 1 year. I question the QA of the company and the craftmanship.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations3 months ago
Thank you for your review and for your feedback. We appreciate all reviews, and we are sorry to hear about your experience. Our Kettle Pro’s hygienic seamless inner body is stainless steel. While there are a few factors for stainless steel to rust like Mineral build up or the Chlorine water level. We suggest decalcifying your Kettle regularly following the steps in your user manual. At Zwilling we stand behind all our products, and we understand your disappointment. If you need further assistance please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.