Rice Cooker NS-ZCC18WZ

$304.99
Color:White
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Product Details

Web ID: 4473142

  • Features

    • Dimensions: 11.13 x 14.25" x 9.5"
    • Manufacturer's 1-year limited warranty
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Imported
    • Warranty Information

  • Materials & Care

    • Polypropylene/aluminum
    • Hand wash

  • Shipping & Returns

    • This item may only be shipped using Standard.
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to P.O.Box, Federated States of Micronesia, Armed Forces Europe, Guam, American Samoa, Alaska, Hawaii, Marshall Islands, Northern Mariana, Armed Forces Americas, Armed Forces Pacific, Puerto Rico, Palau, U.S. Virgin Islands
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, US Virgin Islands, Philippine Islands.
    • California and Minnesota customers call 1-800-777-0000 for Free Shipping information.
    • Please call customer service for returns.
    For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • Customers consistently report perfectly cooked rice every time, across jasmine, basmati, sushi, and brown varieties
  • Reviewers praise intuitive operation, non-stick inner pot, and quick cleanup requiring just a rinse or wipe
  • Many appreciate the keep-warm function maintaining rice fresh and moist for hours without degradation
  • Customers report exceptional durability with units performing flawlessly after 10-20 years of daily use
  • A few note minor inconveniences like the military-style display, but these barely affect overall satisfaction
AI-generated summary from 127 customers reviews.
4.9/5

127 star ratings & reviews

Write a review
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10 customer images

127 reviewssorted by Newest

Bohemian
23 days ago
from Atwater California

Love it

I love it so much. The rice is kept so well. The rice is always cooked perfectly. The songs it plays is so cute too!!

Recommends this product

Customer review from zojirushi.com

Dimondale
29 days ago
from Michigan

Purchased as a gift

I’ve had a similar model for years and it gives perfect results every time. Purchased this as a gift.

Recommends this product

Customer review from zojirushi.com

Twizzy
1 month ago
from Delaware, USA

Did My Homework

The lovely Wash Your Rice gentleman had this brand in a video and I know his rice has to be delicious so mine should be too. So I went through reviews and the 5 cups suited my needs best. It is easy to clean and the handle helps with storage. The directions are easy to follow. Rice is perfect everytime and the keep warm feature initiating itself after cooking is amazing. Looking forward to having this for years to come.

Recommends this product

Customer review from zojirushi.com

BFRoa
1 month ago
from Roanoke, VA

Great rice cooker!

Simple and easy to use. Very easy to clean. I should have bought this years ago!

Recommends this product

Customer review from zojirushi.com

Aiecie
1 month ago

Love my neuro fuzzy

I purchased this specific brand because of the reviews i found online and I’m glad I listened because I love it. It may take a while to cook compared to my cheap rice cooker but it’s worth the wait

Customer review from zojirushi.com

Fella
2 months ago

It’s confusion

Hard to cook one cup of rice in it. And it needs to have simpler instructions. Start from 1. Then go too ten.

Customer review from zojirushi.com

Response from zojirushi.com

Zojirushi Customer Support2 months ago

Thank you for your feedback. We’re sorry to hear you’re having difficulty cooking one cup of rice and that the instructions feel unclear. For assistance, please contact our Customer Support team at support@zojirushi.com or call 1-800-733-6270, Monday through Friday, 8 AM to 5 PM PST. They’ll be happy to guide you to get the best results from your cooker.

Clint
4 months ago
from Dayton, Ohio

Awesome product, well worth it if you like rice!

Perfectly cooked, every time. The best feature is the timer. Put the rice and water in, set the timer, and enjoy perfect rice exactly when you want it.

Recommends this product

Customer review from zojirushi.com

JJgrain
4 months ago
from N/A

Highly Functional BUT With Electrical Caveat

The rice cooker works well as intended. However, the retractable electrical cable has a very strong chemical odor. Due to it being retractable, this odor does 'live' within the device. This poses a real risk for the flavor quality of the rice. I hopefully assume that product testing indicates that this is not a health risk. Be careful not to place the electrical cord near chemically sensitive objects, especially when the device is in use because the cord's rising temperature increases the odor release. This is an unfortunately unavoidable problem due to a poor choice in manufacturing materials. I suggest Zojirushi address this exceedingly trivial factor that blatantly compromises an otherwise very well designed product.

Customer review from zojirushi.com

Response from zojirushi.com

Zojirushi Customer Support4 months ago

Thank you very much for sharing your experience with us. We apologize for any inconvenience caused by the odor from the retractable power cord, and we appreciate your detailed feedback, which will be passed along to our team. If you have any questions or concerns regarding product safety or usage, please feel free to contact Zojirushi America Customer Service by phone at 1‑800‑733‑6270 (Monday–Friday, 9:00 AM–5:00 PM PST). Our customer service team will be happy to assist you.