Brush Engr Nickel Silvertip
Product Details
Web ID: 585660Great Brush Initially...
I purchased this brush about 2 1/2 two years ago as a step up from two other badger brushes that I've been using for years. Initially, it was great. Lathered well. It was everything you'd want in a brush. However, after two+ years of use and proper care, several knots just fell out while shaving over the period of 2 months. The brush is now 1/3 the size of when it was purchased. As the tufts were in the middle of the brush, it doesn't lather nearly as well. On the positive side, its everything a silvertip brush should be. On the negative, longevity is not its strong suit. A brush this expensive should hold together better.
Customer review from taos.com
Response from taos.com
While we're glad to hear that you got 2 1/2 years of smooth experiences with our Engraved Silvertip Shaving Brush, we're sorry to hear about the bristles falling out. Especially when you're taking care of it, like washing it after every use, storing in a dry area upside down on a stand, and when washed once a week with a mild detergent or baby shampoo, we wouldn't expect this. Your feedback is appreciated, and we'd love to hear from you about this. We can be reached at (800) 493-2212.
Loved it till it fell apart
I’ve only had the brush for a little less than four years, greatly disappointed. I took care of it as instructed, hanging it to dry. I only used it three times a week, as I’m not an every day shaver. I have my grandfathers brushes that never did this. Please don’t waste your money. I tried to attach pictures, but it won’t work for me. The plug that fell out is wider than my thumb, and fell from the center of the brush. Definitely unusable now, I tried to use it, and will not hold lather against the face. My cheaper brush from the art of shaving works better.
Customer review from taos.com
Response from taos.com
That love you had for our Engraved Silvertip Shaving Brush should be engraved in your memory for years to come. We're so sorry to hear about what happened with your brush, and we'd love to learn a little bit more about what happened and help however we can. At your leisure, please give us a call at (800) 493-2212.
Buy the best--it's worth it!
I really did ot realize how my 20 year old shaving brush had deteriorated...it just wasn't big and fluffy and ready to deliver a face full of beautiful lather. It still worked, but not like it used to. The new one is fabulous...great later, easier to used, comfortable...
Recommends this product
Customer review from taos.com
Do Not Purhcase Silvertip Shaving Brush
A few hairs began to fall out during each shave, and then after more than a year, an entire clump of hair just fell out making the product unusable. Also agree the lathering ability of the brush seemed to fade after one year of use. Similar with other reviews here, the quality does not match the price.
Customer review from taos.com
DON'TBUY THIS PRODUCT UNLESS YOU HAVE GORILLA GLUE
I bought two of these brushes - they looked great and fit into the set of a stand and handle - so I bought two of everything. When stores were around I had to return the brushes 5 times. They were losing hair at the rate of 10-15 times per usage. The manager told me they came from the same batch and that he'll let me know when a new batch came it. The new batch worked perfectly until 20% of the hairs fell out in one big clumb! We used Gorilla Glue to put the clump back in and it worked! A/S customer service provides zero help to fix the problem or at least provide a major discount to replace. Another issue was with the Lexington razor handle - I dropped it in the shower and the top broke off - once again customer service was useless so we used Gorilla Glue on it and it worked. I think that with the poor design engineering they should supply Gorilla Glue with the products. I miss the stores because they treated me as a valued client - NOT as a number :(
Customer review from taos.com
Not long lasting
I would expect a brush this expensive to last many years but a year and a half later I had to stop using it because so much hair was falling out. I don't recommend it.
Customer review from taos.com
sheds and eventually fell apart
Just like everyone else below, this brush sheds excessively, and eventually large clumps fell out. For the price, this should never ever happen. I couldn't get my money back.
Customer review from taos.com
Another Defective Brush
My brush just fell apart in big clumps, exactly like other reviews. I called customer service, she acted like she was shocked, but said there's nothing she could do. An expensive brush like this should last years and years. They've just lost me as a customer.
Customer review from taos.com