The Shark Rotator Pet Upright Vacuum

4.3 (253)
$199.99
$279.99
Sale ends 3/21/26
Color:Black
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Product Details

Web ID: 5827849
The Shark Rotator Pet Upright Vacuum with PowerFins HairPro Brushroll pulls embedded pet hair from carpets and floors. Odor Neutralizer Technology guards against odors inside your vacuum for a fresh-smelling home, while the self-cleaning brushroll delivers powerful pet hair pickup without hair wrap. It includes a 3XL-capacity dust cup and Anti-Allergen Complete Seal with HEPA filtration.
  • Features

    • Upright vacuum
    • PowerFins HairPro: Actively grips and captures stubborn hair on carpets and floors.
    • Self-cleaning brushroll: For powerful pet hair pickup with no hair wrap.
    • Odor neutralizer technology: Guards against odors inside your vacuum for a fresher-smelling home. (vs. Shark ZU102 without Odor Neutralizer Technology.)
    • Anti-allergen complete seal technology: Works with a HEPA filter to trap up to 99.99% of dust and allergens inside the vacuum cleaner. (Based on ASTM F1977 of particles 0.3 microns and larger.)
    • 3XL capacity: For long cleaning sessions with fewer interruptions to empty the dust cup.
    • Extendable hose: The hose extends for up to 12' of total reach so you can access to hard-to-clean areas above the floor like stairs furniture and more.
    • Swivel steering: Swivel Steering lets you easily maneuver your vacuum in tight spaces, corners, around furniture and more.
    • Cleans carpets and hard floors: Removes dust and debris and pulls embedded hair from both carpets and floors.
    • Dimensions: 14.92"L x 12.05"W x 45.2"H
    • Product weight: 15.18 lbs.
    • Model number: ZU102
    • Manufacturer's 5-year limited warranty
    • Imported
    • WARNING: Prop 65 Notice for CA Customers
  • Materials & Care

    • Plastic
    • Spot and wipe clean
  • Shipping & Returns

    • This item may only be shipped using Standard.
    • This item may not be shipped to Northern Mariana, Guam, Armed Forces Americas, Palau, Armed Forces Europe, Armed Forces Pacific, Alaska, Hawaii, American Samoa, Marshall Islands, Federated States of Micronesia, U.S. Virgin Islands
    • California and Minnesota customers call 1-800-777-0000 for free shipping information.
    For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The vacuum is praised for its powerful suction that effectively removes pet hair and deep-seated dirt from carpets and floors.
  • Customers highlight the vacuum's easy maneuverability and useful features like a self-cleaning brush roll and an odor-neutralizing cartridge.
  • The vacuum is considered an excellent choice, especially for households with pets, as it provides thorough cleaning and leaves homes smelling fresh.
  • While a few minor drawbacks were mentioned, the majority of customers are highly satisfied and would recommend this vacuum.
AI-generated summary from 253 customers reviews.

4.3/5

253 star ratings & reviews

Write a review
69.6% of reviews have 5 stars
176
13.4% of reviews have 4 stars
34
5.5% of reviews have 3 stars
14
4.7% of reviews have 2 stars
12
6.7% of reviews have 1 star
17

72 customer images

253 reviews
Memes
16 days ago

I feel that it doesn't have as much suction as my last one. I still like the shark brand

Recommends this product

Customer review from sharkninja.com

Response from sharkninja.com

Sharkninja17 days ago

Hi there, Thank you for sharing your thoughts with us. Noticing less suction compared to your previous model can be disappointing, and it means a lot that you still enjoy the Shark brand despite that experience. Your feedback is truly appreciated and helps highlight where performance expectations may differ from unit to unit. If you feel the vacuum isn’t performing the way it should, please reach out to us at https://support.sharkninja.com/contact-us , so our team can review the unit in more detail. Kind Regards, Shark Clean.

Yames
23 days ago

Love it

I love it sooooo much!!! I will only ever buy shark products. Such a great company

Customer review from sharkninja.com

RRRRRR
24 days ago
from Helena, Al

Not as good, go back to previous design.

This model is not as good as the Rotator Professional I had purchased several years ago, the controls were all on the top of the handle and made it much easier to switch from carpet to hard floor and also had a low pile/high pile rug selection. I did not have to control air flow by opening or closing the flow of air using a slide to adjust. It had a headlight so I didn't have to turn on all the lights in a room and the cord was longer so I didn't have to plug and unplug cord near as often. Overall it was much easier to use.

Customer review from sharkninja.com

Response from sharkninja.com

SharkNinja24 days ago

Hello, Thank you for taking the time to leave a review. We're disappointed to hear that the Shark Rotator hasn’t lived up to the experience you had with your previous Rotator Professional. We understand how important convenience and ease of use are, and it is clear that the features on your older model made cleaning much more efficient for you. We strive to learn from our customers to create products that cater to your preferences. We’ll definitely share this with our product development team for review. Kind Regards, Shark Clean

Rob2
1 month ago
from Texas

My Shark Rotator is an awesome vacuum cleaner!

Much better than my Dyson Animal. The Dyson brush bar would stop spinning after two minutes. Although it is true that it did not lose suction, it would clog - ALOT. Trying to unclog a Dyson is like doing surgery. I finally purchased the Shark Rotator with "Powerfins". The bush bar never stops turning and when the vacuum does clog, it is much easier to unclog than the Dyson. Also, nothing gets caught up in the brush bar. I have never removed the Shark's brush bar to detangle hair or anything else. With the Dyson, I was always having to remove the brush bar to clean and detangle it. The Shark has a much better design in my opinion and is also better engineered. Good going Shark!

Recommends this product

Customer review from sharkninja.com

Christina
1 month ago

broke in less than a year

spend your money somewhere else. it's not worth the hassle to go through a warranty, less than a year after buying, for a vacuum that won't turn on after casual monthly use.

Customer review from macys.com

Slimesrhino
1 month ago
from Colfax, CA

Great Vacuum

This vacuum picks up more dog hair than any of our other vacuum cleaners!!!

Recommends this product

Customer review from sharkninja.com

Laura lie
1 month ago

Be very cautious with what you buy at Macys...thei

The vacuum is great..however I was supposed to get over 2000 points with this purchase and I still haven't. This has been going on since last year when I never got all the points that were"promised".

Customer review from macys.com

essie 3 years later
2 months ago

HairPro means no more cutting hair off the brush

I’ve had this vac for 3 years now and every time I use it I am reminded how wonderful the HairPro is. I haven’t had to clean the brush since I bought the machine. I had to cut the hair off my old vac after every use. I have very, long thinning hair. So why not 5*? I’m not thrilled with the handle release. And I bought several attachments to do special jobs. If this machine fails, I would look for a used one as a replacement,

Customer review from sharkninja.com