Sam EdelmanWomen's Laguna Waterproof Pull On Booties
Product Details
Web ID: 5133440476 reviewssorted by Newest
Cute Winter Boot
Great boot for winter weather
Second pair
This is my second pair of Chelsea Boots. I wear them almost exclusively all winter because they go with everything, have great tread and they are weather proof. I had to order a new pair because my original pair developed a crack on the sole and my foot got soaked after a wet snow storm. To be fair, I had that pair for at least four years.
Customer review from samedelman.com
EXPENSIVE AND NOT COMFORTABLE
EXPENSIVE AND NOT COMFORTABLE
Customer review from macys.com
My go-to waterproof shoe
This is my second time buying this boot! It's so comfortable and makes any outfit feel put together. I love it!
Recommends this product
Customer review from samedelman.com
Good buy
Love these boots. They are super comfortable and have a clean and neat look.
Recommends this product
Beware of sole cracking
These boots are comfy and fit true to size. But the sole keeps cracking! I’ve now bought this same pair of boots twice but keep having the same issue - the sole cracks around the ball of my foot and they are no longer waterproof! I love the style of the boot and having them be waterproof boot is fantastic, but it must be an issue with the design or materials for the soles to break like this. The first time it happened I thought it was a fluke and bought another pair. Then it happened in the second pair after not really that much walking in them. I tried to repair the sole but the crack is so big and deep that any patching doesn’t make them waterproof again. It’s sad because I loved them!
Customer review from samedelman.com
Response from samedelman.com
We are so sorry that this has happened with your Laguna boots. We understand your concern. We may have options for you regarding the shoes, if you could please contact us so we can go over those with you. You can send a message at https://samedelman.custhelp.com/app/ask or call our SamEdelman.com Consumer Care Department at 1-888-889-9609. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
Fashion does not consider comfort.
They look great. Getting them on and off almost impossible. Perhaps they soften with regular wear. At my age, I prefer comfort from the start.
Inconsistent Construction
I want to love these boots but the right boot is noticeably smaller or differently sized (shorter?) than the left boot and it is very painful to wear. I purchased them for a long work trip, so I kept them, but fully regret the price tag (and prolonged pain) of that decision. I was hoping the right boot would stretch out but I don't know how many hours of pain I can put into that endeavor. I don't necessarily find them difficult to put on per other reviewers. The design and material are stylish, if only I could wear them. I received compliments on my work trip, but in my mind was thinking "if only you knew what these are costing me". Construction could use some work. Sad.
Customer review from samedelman.com
Response from samedelman.com
We appreciate you taking the time to leave a review with us. Please know that we do take your feedback seriously and have conveyed your message to the appropriate party in hopes that we can improve. Thank you for reaching out.