Peter Thomas RothWater Drench Hyaluronic Cloud Hydra Gel Eye Patches
Product Details
Web ID: 3873720121 reviewssorted by Newest
Fun eye patch
These are hard to get out of the packaging and I don't see a difference.
Product has changed
I've used these for years and loved them! However, I just received a new order and, as others have noted, they have unfortunately changed. The pads are thicker, dry and they are not moisturizing at all. So disappointed and will have to find a new product.
Customer review from peterthomasroth.com
Response from peterthomasroth.com
Thanks for reaching out. We're sorry your expectations have not been met. When you can, would you provide the batch code listed on the bottom of the product? It's a 4-5 digit code containing both numbers and letters. We're happy to review this with our production team.
WHY DID YOU CHANGE THEM
WHY?!?!?! I’ve used these every single day for years. I was dreading the day they would change & lo and behold they did. Why would you change perfection? The patches are so different. Thicker and don’t seem to absorb the product. I keep having to try to get a pair from the middle of the stack and flipping the jar. The top ones are dry. Change them back!!!!!!!!
Customer review from peterthomasroth.com
Response from peterthomasroth.com
Thanks for reaching out. We're sorry your expectations have not been met. When you can, would you provide the batch code listed on the bottom of the product? It's a 4-5 digit code containing both numbers and letters. We're happy to review this with our production team.
They changed the formula . These now burn and have a completely inflexible texture to them
Customer review from peterthomasroth.com
Response from peterthomasroth.com
Thank you for sharing your feedback. We are so sorry for your experience. Someone from our team will reach out to you today.
Saved by the gel
I recently traveled to a memorial. My eyes were puffy from lack of sleep and tears. These pads saved the day for me. Excellent eye savers. I refrigerated before using.
Recommends this product
Customer review from macys.com
Eye gel pads
Completely took the puffy off my eyes great product
Recommends this product
Soothing
Helps with puffiness
Customer review from macys.com
Avoid!
I bought these patches a few months ago now from another retailer. They’ve damaged my skin barrier under my left eye beyond repair, my eye has been swollen and red for months now, and no creams nor any treatment is making it go away. I get married in 8 weeks, and this is exactly what I don’t need! I haven’t changed my skin routine in years but thought I’d give these a go to help brighten my under eye, what a mistake that was. Do not buy these patches unless you want a damaged skin barrier and swollen eyes. They’re awful and the price they’re charging for these is ridiculous.
Customer review from peterthomasroth.com
Response from peterthomasroth.com
We are so sorry for your experience. If you haven't already, please discontinue use of the product. To help relieve discomfort, you may use cold compresses on the affected area. Someone from our team will contact you today.