Ultra Repair Face Moisturizer 1.7 oz.
Product Details
Web ID: 4049567Ratings & Reviews
3 customer images
Formula change
This has been my go to for years, it's the only product that sits well under my makeup and doesn't break me out. I bought a new bottle a couple weeks ago and it seems as if the formula has changed. It's not as moisturizing and I'm breaking out.
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We’re so sorry to hear about your experience with the Ultra Repair Face Moisturizer! If you could reach out to us at customerservice@firstaidbeauty.com, we’d like to hear more about your experience and have our Product Specialist Team follow up with you as well.
OATMEAL WENT BAD!
I used to love this product! It was the ONLY thing I could use for my sensitive skin. I loved the formula and the light scent didn’t give me a headache. I was out and waited for my new one to come in, but it’s smells TERRIBLE and looks yellow almost like the oatmeal went bad. I am so disappointed because I really needed my favorite product and it was so expensive! Please bring the old formula back!!!
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We’re so sorry to hear about your experience with the Ultra Repair Face Moisturizer! If you could reach out to us at customerservice@firstaidbeauty.com, we’d like to hear more about your experience and have our Product Specialist Team follow up with you as well.
Used to be great, now overpriced and bad formula
I used this product for YEARS but over last fall/winter it started pilling horribly and completely stopped providing any moisture, my skin was flaking constantly. Not to mention they have quite literally doubled the price since I started using it
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We’re so sorry to hear about your experience with Ultra Repair Face Moisturizer! If you could reach out to us at customerservice@firstaidbeauty.com, we’d like to hear more about your experience and have our Product Specialist Team follow up with you as well.
Changed the formula
I'm so upset they changed the formula. Like others have mentioned, it's now a weird beige color instead of white, it has a thinner/runnier consistency, and it smells terrible. They totally changed what used to be my staple moisturizer. So disappointing that after years I have to find a new moisturizer.
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
This issue has been successfully resolved with cakerbee. There has been no formula change. Thank you!
The color is beige not white.
The same moisturizer I have been using was white and the new one I purchased was a beige color. Is something wrong with it?
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We’re so sorry to hear about your experience with our Ultra Repair Face Moisturizer! If you could reach out to us at customerservice@firstaidbeauty.com, we’d like to hear more about your experience and have our Product Specialist Team follow up with you as well.
Amonia!
My new bottle of ultra repair moisturizer smells strongly of amonia....why?
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We’re so sorry to hear about your experience with the Ultra Repair Face Moisturizer! If you could reach out to us at customerservice@firstaidbeauty.com, we’d like to hear more about your experience and have our Product Specialist Team follow up with you as well.
“I have something for that…”
Sensitive sin but I have no worries with the FAB line. This facial moisturizer Worker’s no matter what my skin is up to! This line of products are never a let down!
Recommends this product
Customer review from macys.com
Toxic, not for sensitive skin
Used this product since 2020 due to my sensitive skin. Last two times I bought this product had a very off putting toxic smell, almost like a Lysol or alcohol odor. Color used to be white now it’s grey… it now burns my skin and is unbearable to use. Lost a loyal customer of 5+ years. It’s false advertisement now. Come to find out the ingredients have been switched. This company will be hearing from my attorney.
Customer review from firstaidbeauty.com
Response from firstaidbeauty.com
We're sorry to hear about your experience with the Ultra Repair Face Moisturizer. The formula has not changed, but we'd appreciate it if you could reach out to us at customerservice@firstaidbeauty.com so we can gather more information regarding your experience and assist further.