NinjaCREAMi® Swirl™ Soft Serve & Ice Cream Machine
Product Details
Web ID: 5728782It had some really great features though and looks
I bought the item for Christmas as a gift and have not had a chance to see how much the person has been able to make use of it yet
Customer review from sharkninja.com
Disappointing frozen yogurt feature
Disappointed in product. You cannot refreeze your frozen yogurt and respond it. The nozzle freezes and when you go to dispense the yogurt it backs up into the machine. I habe tried leaving it out longer before responding. Doesn’t work. I feel like the machine is going to explode from the pressure created with a frozen nozzle. Don’t advertise frozen yogurt when you can’t actually deliver. I will just make single serve batches and not refreeze. Not ideal and not what the product is advertised to do. Lots of opportunity for improvement here. Just buy the cheaper ice cream only model and save yourself a headache and a lot of mess!
Customer review from sharkninja.com
Response from sharkninja.com
Hi Frose, Thank you for taking the time to leave your feedback. We sincerely apologize for the frustration you’ve experienced and understand how disappointing it can be when using the product leads to unexpected difficulties or does not perform as smoothly as intended. This is certainly not the experience we want for our customers. We truly appreciate you sharing these details, and we will be sure to pass your feedback along to our team for further review and improvement. In the meantime, we recommend reviewing the troubleshooting steps available here: https://support.sharkninja.com/article/NC700-Series-Ninja-Swirl-by-CREAMi-Soft-Serve-Ice-Cream-Machine-Troubleshooting-Guide If the steps in the guide do not resolve the issue, the link will direct you to our Customer Support team, who will be happy to assist you further and help explore possible solutions. Kind regards, Ninja Kitchen US
No chemicals added
Ice ice cream is so good and I like that I choose the products that I like to use. All natural
Recommends this product
Customer review from Shark Ninja
Pretty good ice creami
Trial and error but by the time I got to figure out how to make my first soft ice cream it is a blast I enjoyed it looking at YouTube videos and some videos were very informative and other videos were not to good a lot of complaints about it but as far as I’m concerned it works well and the cleaning process is very easy as long as you follow directions .
Customer review from sharkninja.com
Ninja Swirl icecream
It looks easy on the commercial, however, there is a lot of prep and work to get icecream from this product and you have to wait a day after you prepare the ingredients and put them in the freezer before using the machine. If I could return it, i would, but we used it already. Too expensive for what it can do.
Customer review from macys.com
Love this!!
I love this machine, we have made protein Ice Creamm since we bought for oursselves at Christmas, I am Keto but an ice cream lover also, so it fits perfect into my diet, also my husband is diabetic and also loves ice cream. Love the quality of Ninja products and this didn't disappoint.
Customer review from sharkninja.com
Highly Recommend!
(This review was collected as part of a promotion.) Got this for my birthday! As a gym rat, super helpful to help me get my protein in.
Recommends this product
Customer review from Shark Ninja
No Regrets
We bought our machine December 1 and it's been so much fun. Eat ice cream every day. The high protein ice cream is my favorite. You can maintain your weight and have ice cream that is nutritious and delicious!
Recommends this product
Customer review from Shark Ninja