NinjaCREAMi Deluxe 11 in 1 Ice Cream and Frozen Treat Maker
Product Details
Web ID: 5409546Too loud
I bought this a couple weeks ago and im not real happy with it. Its very loud and really not happy.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Ninja is very loud and that it hasn’t met your expectations. We know how disappointing it can be when a product you’re excited about doesn’t perform the way it should, and we genuinely appreciate you sharing your experience. Please know that we’ll be passing your feedback along to the relevant teams internally. In the meantime, we recommend checking our self‑help guide below for troubleshooting steps that may help: 🔗 https://support.sharkninja.com/article/NC500-Series-Ninja-CREAMi-Deluxe-11-in-1-Ice-Cream-and-Frozen-Treat-Maker-Troubleshooting-Guide-ca If the issue continues after trying those suggestions, please follow the instructions at the end of the guide to reach our support team for further assistance. We’re here to help. Kind regards, Ninja Kitchen.
Love this — Im obsessed!
LOVE THIS! I got the Costco Ninja CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker that included 3 pint cups & lids, and I cannot love it more. So powerful & easy to use. I have made my 1st batch of dairy free cashew milk ice cream & have perfected the recipe I used… we are thrilled! Looking forward to making so very many more healthier frozen treats! Some comment that its loud, but I do not find it loud at all — not compared to my Ninja IQ counter blender unit. Perfectly acceptable & I feel is just ‘nitpickish.’ I have a Cuisinart ice cream maker Ive used once, if anyone wants it! 🤭😉😋
Customer review from sharkninja.com
Amazing product! possible manufacturing issues
the product is amazing but unfortunately i’ve had some bad luck as i’ve had 2 faulty products and am now on my third ninja creamie. both faulty products started having issue less than a month into owning them. the first one the gears grinded away and the second one the blade wouldn’t latch onto the machine and would just drop. other than this the product is amazing when it’s working
Customer review from Shark Ninja ANZ
Love it!
I received this for my birthday and I love it. I have only had it for two weeks and I have made chocolate ice cream and slushies .the ice cream is great and tastes amazing and doesn’t bother my stomach like store brands do. The slushies taste almost better than the store. My kids love them. I had to buy several different syrups to make them happy. I suggest buying more tubes so you can freeze them and have them ready for when you want them. I have 6 and I am considering buying more.
Recommends this product
Customer review from sharkninja.com
Replacement nonexistent
Extremely disappointed with the product quality and the support team. My outer lid broke without 2 weeks and the team made me cut the cord to the machine before sending out a replacement. Fast forward two weeks and I’ve still yet to get my replacement and I have no machine to utilize in the meantime. It’s been very inconvenient because besides the creamis durability and the support team it’s a great product. I’m just not sure it’s worth the hassle.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We’re so sorry to hear of your experience with your order and understand how frustrating this must've been. Based on our records, we see that your case has been addressed by our support team. Please rest assured that we’re working to get your package shipped as soon as possible. If you need any further assistance, feel free to reach out to our team through our support page here: https://support.sharkninja.com/contact-us, we’d be happy to look into this for you. Thank you for your patience and understanding as we work to make this right. Kind Regards, Ninja Kitchen
The blade is not locking properly.
The blade is not locking properly. The machine can not mix the content.
Customer review from Shark Ninja
Response from Shark Ninja
Hi Celal, Thank you for taking the time to leave a review. We’re deeply saddened to hear that the paddle for your Ninja CREAMi is not locking properly and is unable to mix the contents. We understand how frustrating this must be, and we want to help make things right. In the meantime, we recommend referring to our self‑help guide below to troubleshoot the issue you’re experiencing: https://support.sharkninja.ca/en-CA/article/NC500-Series-Ninja-CREAMi-Deluxe-11-in-1-Ice-Cream-and-Frozen-Treat-Maker-Troubleshooting-Guide-ca. If the issue continues after trying the suggestions in the guide, please follow the instructions at the end to reach our support team for further assistance. We’re here to help. Kind regards, Ninja Kitchen.
Great features!
Purchased this machine after stalking it for months and watching tik tok videos. I have it purchased it a few days ago. I love it. I’ve only made Italian Ice using raspberry lemonade. It was so so good. I can’t wait to try the other modes. It is pretty loud but I don’t care lol 😂
Customer review from sharkninja.com
Awesome Ninja Ice Cream Maker
Love this ice cream machine it does so much more than just ice cream. Looking forward to seeing all it can do.
Customer review from sharkninja.com